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Guest · 26 Jun 02, 04:29 PM

Well it is now 2 weeks since I sent my fact to the Director at DLP re my complaint. 1 week after the 1st fax I sent another one, with a big URGENT on the top asking for a reply.

I rung them today and conversation went like this:

'We haven't got any faxes'.
'Yes you have I say, I have the fax report which says the were sent'.
A silence, go off to check again... 'we haven't got any' she says'.
'Well what are you doing with them?' I say.
'Can you send it again', she says.
'Can you go and get them and ring me to say they have arrived' I say.

So, I faxed them again and she did ring to say they had got them.

Who are they kidding, I should think they thought... uh don't want to deal with that, let's chuck it in the bin!

I think if I can get my deposit back I will cancel, I am so annoyed with them. I might consider saving the 3 days leave and adding this on to my Christmas days and going somewhere else.

I will keep you posted.

Theresa

Guest · 27 Jun 02, 11:01 AM

Hi Julie,

Oh no, nothing like that. I could tell that she wouldn't know that, or be able to help me.

After all, we are talking about a company that does not let their staff give their surname! They most only employ people with different First Names so that you will only know who you spoke to!... and then I woke up!

**Anne** · 27 Jun 02, 08:29 PM

Theresa it sounds just absolutely ridiculous .

Think I'd be tempted to bombard them with faxes .

26 Jun 02, 04:29 PM	#1
	26 Jun 02, 04:29 PM Guest Guest
Guest Guest	Well it is now 2 weeks since I sent my fact to the Director at DLP re my complaint. 1 week after the 1st fax I sent another one, with a big URGENT on the top asking for a reply. I rung them today and conversation went like this: 'We haven't got any faxes'. 'Yes you have I say, I have the fax report which says the were sent'. A silence, go off to check again... 'we haven't got any' she says'. 'Well what are you doing with them?' I say. 'Can you send it again', she says. 'Can you go and get them and ring me to say they have arrived' I say. So, I faxed them again and she did ring to say they had got them. Who are they kidding, I should think they thought... uh don't want to deal with that, let's chuck it in the bin! I think if I can get my deposit back I will cancel, I am so annoyed with them. I might consider saving the 3 days leave and adding this on to my Christmas days and going somewhere else. I will keep you posted. Theresa

27 Jun 02, 11:01 AM	#2
	27 Jun 02, 11:01 AM Guest Guest
Guest Guest	Hi Julie, Oh no, nothing like that. I could tell that she wouldn't know that, or be able to help me. After all, we are talking about a company that does not let their staff give their surname! They most only employ people with different First Names so that you will only know who you spoke to!... and then I woke up!

27 Jun 02, 08:29 PM	#3
	27 Jun 02, 08:29 PM Anne VIP Dibber ✓Premium Member
Anne VIP Dibber Join Date: Mar 02	Theresa it sounds just absolutely ridiculous . Think I'd be tempted to bombard them with faxes . __________________ I've learned that the people you care most about in life are taken from you too soon and all the less important ones just never go away. And the real pains in the butt are permanent.