Virgin Miles Boost

[taker]

Just a heads on our recent flight we purchased a miles boost for our recent outbound flight. The base miles have been added to my account but none of the boost miles are in there.

I contacted Virgin earlier and was told they've had issues with everyone's boost miles so it's worth checking if you were expecting some to be in your account. Hopefully will be resolved in the next few days.

[lizzie145]

I've not had mine either, thought it may be because my original flight was cancelled so did a different route

[taker]

Still not resolved despite three phone calls!