Aer lingus 3 weeks for refund!

[PDboulmer]

Hi all dibbers,

Just to make4 people aware if Aer Lingus refund times.

I booked flights to Orlando on 6t october four four of us i thought a good price at £2,650, tha day after they came out. Checked prices again out of interst a few hours later they had dropped to £2,320 ish reduced by over £400. So I phoned Aer Lingus who suggested I book at new price cancel first booking and would get a refund for the first booking in a few days. did as suggested checked a week later no refund phoned them up was told it would be soon but could take a week to ten days. Phoned again after this was tols up to 28 days.
It took over three weeks, so i had to pay interest and additional charge for going over my credit card limit.
I just thought I would share this in case someone is in same position.

[Jersey Mike]

Similar story with BA..Booked direct LGW - TPA returns for the for of us next August for £2600 on Oct 14th..Website crashed before I reached the "verified by Visa" payment page... Went through the whole process again and worked fine. Low and behold a few hours later a 2nd booking appeared-The one that had apparantly failed. Got hold of BA immediatly and they started to process the refund. 3 Weeks late I've got around 80% of it back..Still waiting for the rest--Annoying !

[Mel5678]

Originally Posted by Jersey Mike

Similar story with BA..Booked direct LGW - TPA returns for the for of us next August for £2600 on Oct 14th..Website crashed before I reached the "verified by Visa" payment page... Went through the whole process again and worked fine. Low and behold a few hours later a 2nd booking appeared-The one that had apparantly failed. Got hold of BA immediatly and they started to process the refund. 3 Weeks late I've got around 80% of it back..Still waiting for the rest--Annoying !

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Whey did they only refund 80%. Be persistent with BA to get the full refund. Not your fault the website crashed. I booked via American Airlines, cancelled within 24 hours as I found a better deal on the same website but flying BA. Got full refund with 8 days.

[Cinnabon]

Took me 2 weeks to arguing with Ebooker (who are part of Expedia) to get my refund after they cancelled my flights. Will never book with them again.

[TobyK]

I still haven't received a refund from Aer Lingus from 28th Aug when they bumped us from a flight but we had paid for an additional suitcase, and the new carrier recharged us! They said they have a 60 day backlog for customer service cases.

[DIBBadmin]

This thread has been automatically closed as it has not been posted on in 365 days.

[mouli1]

3 weeks is pretty good , I waited 3 months from expedia