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General DVC Discussion For discussion on how the DVC works and resort information. |
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28 Jun 22, 09:56 AM |
#1
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VIP Dibber
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Can't get in touch with DVC Owner
We rented some points from a fellow Dibber to stay at VGC in October.
Unfortunately our plans have changed, due to work commitments we can no longer go on the date we booked. I've messaged the DVC owner three times (once per week for three weeks) and he is ignoring me. I presume there's nothing I can do and I've lost the money?
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DCL - Disney Magic July 2021, Disney Wish Feb 2023 WDW - AoA/Poly May 2017, All Stars Music Feb 2022, Portofino Bay/CSR Aug 2022, AKL/HRH/Pop Feb 2023, RI LBV May 2023, All Star Sports Oct 2023 Disneyland Resort California - 2015 & Wedding in Las Vegas, 2016, 2018, 2021 Disneyland Paris - Jan 2016, May 2019, June 2022, July 2022, Nov 2022 Next trip - Drury Inn Universal, Beach Club, Pop, Vero Beach, Grand Floridian, All Star Movies |
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28 Jun 22, 10:40 AM |
#2
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VIP Dibber
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Most DVC rentals are sold on a no changes / refunds basis. But it maybe the owner is away and not checking the Dibb. Do you have any other contact details such as an email address?
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28 Jun 22, 10:49 AM |
#3
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VIP Dibber
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Sorry the only thing I can suggest is to click on their username and then click on view public profile, it will show the last time they were on the Dibb.
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DVC - Animal Kingdom Lodge International Drive 2002, All Star Movies 2005, Renaissance at Seaworld 2008, Rosen Plaza & POFQ 2010, Saratoga Springs Resort 2012, Hotel New York DLP 2013, Rosen Plaza and Old Key West 2014, AKL, BLT & SSR July 2015, Crowne Plaza NYC, AKL, Cabana Bay, AKL Nov 2017, Crowne Plaza NYC April 2018, Rosen Plaza, AKL and GFV August 2018, Australia Nov 2018, RCI Cruise August 2019, Rosen Plaza, Pop Century August 2022 |
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28 Jun 22, 01:45 PM |
#4
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Imagineer
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There maybe be reasons that they haven't replied, I know for us I don't really come near the Dibb when I've got the post holiday blues.
In answer to your questions: 1. No not really, all depends on the contract/agreement that you had but apart from trying to contact the owner,nothing 2. Depends really & all down to what the owner can do with the points or if there is a possibility of moving dates.I'm not even sure that one of the rental sites would have improved your position because at the end of the day the owner has secured the stay & it isn't their fault that your plans have changed. That sounds/looks a bit harsh but I can't think of a better way to say it If it's any consolation you have 2 months to try to sort something, that 3rd month is really too late as points go into Holding & even the owner doesn't have many options. SD
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Raddison Inn LBV '92,Comfort Inn LBV '94,Residence by Marriott LBV '98,Comfort Inn Kids Suite LBV '99Springhill Suites LBV '01,Summerfield suites LBV '03 ,Holiday Inn Sunnspree LBV '04 ,Staybridge Suites LBV '06 ,Caribbean Beach WDW '08 DVC= WLV +SSR '12,SSR '14,SSR +US Royal Pacific '15 SSR '16 AKL/SSR '18 WL/SSR'19 SSR '22 DVC Owner Extraordinare-SSR |
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28 Jun 22, 02:26 PM |
#5
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VIP Dibber
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One thing going in your favour is that VGC is a sought after location, and I reckon someone else would want the booking.
If I was the owner I would try to rent out the reservation to someone else for you - even if it got to the last minute and you had to accept a lesser amount. Hopefully it will work out for you 👍 |
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28 Jun 22, 02:28 PM |
#6
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Imagineer
Join Date: Jun 16
Location: God's Own Country
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Is this owner a regular poster on Dibb?
What do you mean by ‘messaged’?
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28 Jun 22, 02:40 PM |
#7
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Thread Starter
VIP Dibber
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Thank you for all of your replies.
Unfortunately we didn't have any discussion prior to the rental about changes/cancellation. The only contact I have is on here, so I have just been sending DMs. The first one I sent requesting to cancel the booking was on 30th May. I can see they were 'last seen' on the Dibb on 8th June. I actually asked in my last message if he would prefer to change our booking to any DVC resort in WDW with availability for when we are there in Aug/Sept. I've had total radio silence. I think someone would snap his hand off for the reservation of a 2 bed villa at VGC! Editing to add: Yes they are a regular Dibber, I won't name them. I've rented on The Dibb before with no problems but probably will use a broker next time
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DCL - Disney Magic July 2021, Disney Wish Feb 2023 WDW - AoA/Poly May 2017, All Stars Music Feb 2022, Portofino Bay/CSR Aug 2022, AKL/HRH/Pop Feb 2023, RI LBV May 2023, All Star Sports Oct 2023 Disneyland Resort California - 2015 & Wedding in Las Vegas, 2016, 2018, 2021 Disneyland Paris - Jan 2016, May 2019, June 2022, July 2022, Nov 2022 Next trip - Drury Inn Universal, Beach Club, Pop, Vero Beach, Grand Floridian, All Star Movies Edited at 02:41 PM. |
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28 Jun 22, 02:53 PM |
#8
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Imagineer
Join Date: Jun 16
Location: God's Own Country
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A few things when renting.
Always get name, address, email telephone number. Never just go on Dibb message service. I would always supply a contract but some are more informal. His inbox could be full and he has no idea you are messaging him. It may well be that he simply has no idea you are messaging him. You could if all else fails post a message on the DVC forum or reply to one of his posts saying you have a message and his inbox may be full and can he message you. Admins may be able to check if his message inbox is full and maybe pass on a message, not sure. If it’s a regular Dibber, and DVC owner I won’t speak for them, but I’d be surprised if they wouldn’t be helpful. Whilst he may want some recompense for the hassle, if all else fails Davids would snap someone’s hand off for a confirmed reservation at VGC, even a 2 bed, and I suspect they would rent it.
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Edited at 02:58 PM. |
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29 Jun 22, 07:30 PM |
#9
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Imagineer
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I would never give a renter my address, I always give my mobile / WhatsApp number and email address, but I don't think any renter needs to know an owners home address. My first ever rental was in 2006 via the Disboards to an American, so they didn't even have a contact number, it was all done via email, no WhatsApp / iMessage back then!
I do agree though to get numbers / email addresses, it's all about communication, it's a transaction based on trust, my renters will only wait for a reply if I'm at work, on a plane or asleep otherwise I will always respond as close to immediately as possible, it's what I'd want if I was renting points from someone. I hope you've managed to get hold of your owner and that he's able to re rent the reservation.
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30 Jun 22, 03:09 PM |
#10
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Very Serious Dibber
Join Date: Mar 18
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I’ve seen this advice before and I completely agree! I’ll happily give my name and email address, but there’s no way I’m giving a complete stranger my home address, particularly someone from a board where I post about being on holiday!
Milliebob, as others have mentioned, you wouldn’t have had any more luck with a broker. I regularly rent my points through one and I believe the only thing they would contact an owner for is to add a dining plan (back when they existed!). The only option really is insurance. I hope the owner contacts you anyway, even if just to acknowledge that they’ve seen your message. |
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