Refund from disney

[Buttercup1982]

Originally Posted by Buttercup1982

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very odd as the 35% discount was over $800 x x

[Dis88]

I cancelled on the same evening of the email (12/06), but still received the updated invoice with 35% discount. I haven’t received a refund and the booking is still showing on MDE... I took a screenshot of the cancellation message so hoping that’s enough to prove I cancelled before the deadline!

[susie]

Thank you for all your replies, glad I am not the only one who hasn't received there money back, will leave it next week and then phone and see what has happened

[Wordsworth]

My deposit was returned to my card this week; I cancelled on the evening the email was issued.

My DCL refund took over a week after cancellation.

[Niki Mouse]

Also canceled the night email came out.
Took a screenshot as well.
Booking still in MDE and no refund.

[neilopafc]

The same as many it seems. We had the revised invoice with discount after hitting cancel but nothing since.

[mickeyspal]

We've not had the refund yet but its all gone from MDE and we got the cancellation invoice

[loves_disney]

I had some issues this week with park pass reservations on our October trip.
When I phoned to sort out the issues, they told me that another hotel stay I had booked was still live. (I had cancelled this via the email and manage booking) so that’s a bit concerning.

They gave me the email to send a message to, but I got a response saying that I can cancel through manage my booking. When I go onto manage my booking the options are no longer there.
I explained this in the email at the start of the week but have heard nothing and no refund.

[tigger48]

No refund from disney here either yet. We cancelled on 17/6 via the reply link from the email and the reservation was still showing live on mde on 26/6. I have screenshots if I need to dispute the cancellation in due course.

[Perthite]

The credit card I used to pay my deposit has since then been lost and replaced with one with a different number. How/where do I register a new card for the refund to go on to?