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ADR's, Dining, Food and Restaurants Anything and Everything to do with Eating. |
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10 Apr 17, 10:51 AM |
#11
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Thread Starter
Trying for More Ears
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Disneyland Paris (private apartment) - 1992 Disneyland Paris New York Hotel - 2009 Disneyland Paris New York Hotel - 2012 Universal's Sapphire Falls/Disney's Grand Floridian/Oak Island Villa - May 2017! Disney's Coronado Gran Destino - Oct 2019 |
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10 Apr 17, 10:55 AM |
#12
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Imagineer
Join Date: Oct 09
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10 Apr 17, 11:09 AM |
#13
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Guest
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10 Apr 17, 01:29 PM |
#14
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Thread Starter
Trying for More Ears
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Well that was a complete let down! The lady at Disney said i will see what else is available (pretty much nothing) and as i said i wasn't happy she said ok well shall i just cancel it then?I explained that i was disappointed and that it was our first visit to Disney plus the email had said about extra magic and she just said, you will experience extra magic whilst you are here but could not say what it would be as she didn't know. Feel really deflated that i've lost my reservation and don't feel like i've been looked after at all.
H x
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Disneyland Paris (private apartment) - 1992 Disneyland Paris New York Hotel - 2009 Disneyland Paris New York Hotel - 2012 Universal's Sapphire Falls/Disney's Grand Floridian/Oak Island Villa - May 2017! Disney's Coronado Gran Destino - Oct 2019 |
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10 Apr 17, 02:10 PM |
#15
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Imagineer
Join Date: Aug 06
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Did you phone the number they gave you? I'm surprised they were like that. Sorry for that! Have you looked if you can find a different day for a reservation at all?
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Sarah |
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10 Apr 17, 02:19 PM |
#16
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Thread Starter
Trying for More Ears
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I called the UK number a it would cost a fortune to ring the US one? Would that of got me through to someone different?
H x
__________________
Disneyland Paris (private apartment) - 1992 Disneyland Paris New York Hotel - 2009 Disneyland Paris New York Hotel - 2012 Universal's Sapphire Falls/Disney's Grand Floridian/Oak Island Villa - May 2017! Disney's Coronado Gran Destino - Oct 2019 |
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10 Apr 17, 02:37 PM |
#17
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Guest
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You need to ring the specific number they gave you I think
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10 Apr 17, 02:46 PM |
#18
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Imagineer
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OK now I understand why you got the response you did, there are plenty of ways to ring the US cheaply and if given a number to sort out the issue you really need to ring that number and not anything else.
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10 Apr 17, 03:01 PM |
#19
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Thread Starter
Trying for More Ears
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You are absolutely right! I emailed back to the one they sent last night and called me within 15 minutes! Sadly I was hanging the washing out but they left a message saying I spoke to a different department so email them back and they will call again at a convenient time! I've not experienced this before hence the rookie error! Will report back again once I've spoken to the right people doh!
H x
__________________
Disneyland Paris (private apartment) - 1992 Disneyland Paris New York Hotel - 2009 Disneyland Paris New York Hotel - 2012 Universal's Sapphire Falls/Disney's Grand Floridian/Oak Island Villa - May 2017! Disney's Coronado Gran Destino - Oct 2019 |
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10 Apr 17, 03:17 PM |
#20
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Thread Starter
Trying for More Ears
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Wow - now that's what i call service!
Just spoke to the most lovely lady who could not do enough for us! She booked us a table at Rainforest Cafe at Disney Springs, $50pp gift card and 1 day park hopper tickets to use on either this holiday or another. Nothing was a problem and she absolutely made me smile again! Totally my fault for calling the wrong department before... (hides in the corner with embarrassment!) H x
__________________
Disneyland Paris (private apartment) - 1992 Disneyland Paris New York Hotel - 2009 Disneyland Paris New York Hotel - 2012 Universal's Sapphire Falls/Disney's Grand Floridian/Oak Island Villa - May 2017! Disney's Coronado Gran Destino - Oct 2019 |
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