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Old 7 Jan 18, 08:25 PM  
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#1
lme30005
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Seat refund if you upgrade on Virgin?

Possibly looking to upgrade to Premium on Virgin and have already paid for our seats in economy. Will they refund our seats? The upgrade cost would be about £155 one way, or £110 if they refund. Not sure if it's worth it if they don't.
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Old 7 Jan 18, 08:28 PM  
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Lucyjane45xxx
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Originally Posted by lme30005 View Post
Possibly looking to upgrade to Premium on Virgin and have already paid for our seats in economy. Will they refund our seats? The upgrade cost would be about £155 one way, or £110 if they refund. Not sure if it's worth it if they don't.
From what I can remember they do refund seat reservations
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Old 7 Jan 18, 08:40 PM  
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loves2plan
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Yes, they refunded us when we upgraded to PE. It was a separate refund, rather than taking what we'd already paid off the upgrade price
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Old 7 Jan 18, 08:55 PM  
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DisneyDreamer!
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Yeah like the above. They refund you after you’ve paid for the upgrade
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Old 7 Jan 18, 08:59 PM  
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Leia77
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We got the refund too.
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Old 7 Jan 18, 09:11 PM  
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kraftikris
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They refunded me in 2016, I assume this hasn't changed.

Also worth upgrading at that price when taking into account the price of the extra case that comes free with PE.
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Old 7 Jan 18, 10:34 PM  
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ChesterDraws
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Anyone who upgraded online - were you refunded automatically, or did you have to contact them to ask for the refund?
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Old 7 Jan 18, 10:50 PM  
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lme30005
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Thanks, that makes the decision a bit harder. We can't take any extra luggage than we already do, so trying to decide if the other perks are worth it.
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Old 10 Jan 18, 08:50 PM  
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lorribull
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Sorry to jump onto this thread ... I’ve just upgraded so I wondered if you get the seat refund automatically if it’s done online or do you have to ask virgin for it?
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Old 10 Jan 18, 09:14 PM  
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Leia77
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You have to call their customer service line. It’s not automatic, unfortunately.
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