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Old 17 Feb 18, 08:06 PM  
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#31
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Originally Posted by minnie moomoo View Post
Its coming to something when I am reduced to tagging The Sun... The Sun ! in a twitter post.
I've retweeted a lot of your tweets but I'm refusing to do The S*n one lol

Let's hope someone notices. Even though I've given in and paid to move for peace of mind etc I'm still narked that the level of CONSTRUCTION wasnt notified to me.

I'm rooting for you guys x
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Old 17 Feb 18, 08:18 PM  
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#32
minnie moomoo
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Post on fb. Someone getting free move. Booked with virgin. Spoke to both virgin and Disney. It was Disney who emailed them regarding the free move.
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Old 17 Feb 18, 08:39 PM  
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#33
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Good news. I emailed Kathy about a week ago. She didn’t get back to me, but a lovely lady Dora did. They’ve moved us to Riverside for free.

Have to say we’re extremely happy with the outcome.
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Old 17 Feb 18, 08:40 PM  
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#34
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Old 17 Feb 18, 08:44 PM  
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#35
damaged
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Originally Posted by ch1ps View Post
Good news. I emailed Kathy about a week ago. She didn’t get back to me, but a lovely lady Dora did. They’ve moved us to Riverside for free.

Have to say we’re extremely happy with the outcome.
That’s great. Who did you book with originally? Do you have Dora’s email at all?
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Old 17 Feb 18, 08:46 PM  
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Originally Posted by ch1ps View Post
Good news. I emailed Kathy about a week ago. She didn’t get back to me, but a lovely lady Dora did. They’ve moved us to Riverside for free.

Have to say we’re extremely happy with the outcome.
Great news. Were you booked with virgin?
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Old 17 Feb 18, 08:48 PM  
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#37
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Originally Posted by damaged View Post
That’s great. Who did you book with originally? Do you have Dora’s email at all?
We booked with Virgin - go nothing from them.

The email is: WDW.CRO. Wholesale.Research@disney.com

(i've added a space in the address)
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Old 17 Feb 18, 08:51 PM  
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Originally Posted by damaged View Post


...
Nothing better than a bit of detective.work haha
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Old 17 Feb 18, 08:56 PM  
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#39
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Originally Posted by minnie moomoo View Post
Nothing better than a bit of detective.work haha
😂. Is there any reason it’s only virgin customers being moved? Annoying it seems to be one for one person but told to jog on to another.
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Old 17 Feb 18, 09:07 PM  
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#40
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Originally Posted by damaged View Post
😂. Is there any reason it’s only virgin customers being moved? Annoying it seems to be one for one person but told to jog on to another.
Wasn’t it virgin who sent out the original letters to people (apparently in error according to Disney) informing them of the delay. Wonder if that has something to do with it.

And the fact that virgin customers weren’t aware of any ‘refurb’ work whereas Disney customers when we booked had that little pop up about ‘refurbishments’ and ‘re-imagineering’ of the resort.

Edited at 09:10 PM.
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