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Accommodation Hotels, Resorts, Villas Questions and Info

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Old 1 Jun 17, 10:36 AM  
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#11
Cosworth
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Join Date: Jul 13
You could look on iwantavilla.com they are a reliable UK based company and keep availability charts up to date, so you don't waste time making enquiries. The information about the villas is quite comprehensive.
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Old 4 Jun 17, 09:18 AM  
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#12
FamilyDisney
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Getting Excited
 
Join Date: Mar 13
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Thanks for all the replies, still looking. Looked at Dibb villas but at such short notice nothing fits exactly with our dates. Iwantavilla.com does look good but just not sure about it.
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Old 8 Jun 17, 04:10 PM  
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#13
KenwoodTravel
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Join Date: Jun 11
Location: London, UK
Originally Posted by Cosworth View Post
They offer a choice of specific villas, but you are not guaranteed to get the one you select.
We chose an executive villa on a corner plot with no overlooking and a south facing pool. 8 days before departure, we received directions to a different villa. When we queried this, we were told that the villa we had picked was not available so they gave us another one with the same number of bedrooms. It was in a different community, not anywhere near the quality of the one we had selected, had a north facing pool and was seriously overlooked. Never used Kenwood again.
Hi Cosworth.

I am sorry to hear of the trouble you had when booking a villa through Kenwood Travel. We name all of our homes, so guests get to choose exactly where they will be staying prior to booking. However, sometimes unforeseen circumstances do happen such as villas being sold by the owner, air con units breaking etc... and we have to relocate guests. This is very rare however when this happens, we do our best to offer something of a similar standard or better.
I hope this explains the situation a little more, and we hope you will consider booking through Kenwood Travel in the future.
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Old 8 Jun 17, 06:56 PM  
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#14
florida girl
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We have booked villas in Florida a couple of times through Kenwood travel. One we booked was slightly different but on same resort ,another was exactly the same as photos on website. Both were lovely villas.
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