Notices
General Chat This forum is for general topics and chat type threads.

Reply
 
Thread Tools Search this Thread Display Modes
Old 19 Jun 19, 10:11 AM  
Link to this Post
#1
Disney_Mack
Earning More Ears
 
Disney_Mack's Avatar
 
Join Date: Jun 17
Location: Aberdeenshire
Dubai Booking - Thomas Cook...

Hi,

Looking for some clarification...

I booked a trip to Dubai for September back in March, the Facebook advert stated “Ramada Jumeriah Hotel” - I looked it up on Facebook before booking and it looked amazing...this was the Ramada Jumeriah Beach...the only one that came up on my search.

My confirmation came through, saying Ramada Jumeriah Hotel until recently where it’s been coming through almost daily saying I’m staying at the Ramada Wyndham Hotel, which is a lot cheaper than the where I thought I was staying.

The lady at Thomas Cook has said she’ll need to speak to the lady as she has had no dealings with this booking. She’s back in tomorrow... I’m a bit disappointed as I thought we were booked in at the Ramada Beach...

Can I do anything about this? At no time of the booking she said we would be at the Wyndham...

Can anyone offer any advice?

Marie
__________________
Marie
Disney_Mack is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 10:20 AM  
Link to this Post
#2
Lell
Imagineer
 
Lell's Avatar
 
Join Date: Aug 09
Location: Scotland

Lell's Reviews
Hotel Reviews: 1
If your original confirmation came through saying Ramada Jumeriah Hotel, I assume they would need to honour that. If there is a reason why they are changing hotel, I would have thought you should get a hotel of equal standard.
__________________
DLP (Disney Explorers) Sep 2004, DLP (Sequoia Lodge) Sep 2007, Disney CSR/Universal RPR Oct 2010, Disney AKL Oct 2012, Doubletree by Hilton at Seaworld Oct 2014, West Coast Road Trip 2017, Florida Road Trip 2018, West Coast Road Trip 2019, East Coast/Canada Road trip 2022, National Parks Road Trip 2023
Lell is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 10:38 AM  
Link to this Post
#3
Disney_Mack
Thread Starter
Earning More Ears
 
Disney_Mack's Avatar
 
Join Date: Jun 17
Location: Aberdeenshire
Yeah it was advertised as the Ramada Jumeriah Hotel and my confirmation had came through with that...she said ‘beach’ was never mentioned but not was the Wyndham...
__________________
Marie
Disney_Mack is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 01:07 PM  
Link to this Post
#4
Lell
Imagineer
 
Lell's Avatar
 
Join Date: Aug 09
Location: Scotland

Lell's Reviews
Hotel Reviews: 1
Just googled it and see there are 2 hotels, Ramada By Wyndham Jumeirah Hotel and Ramada Plaza Jumeirah Beach Hotel so assume you booked the former and assumed it was Beach?
__________________
DLP (Disney Explorers) Sep 2004, DLP (Sequoia Lodge) Sep 2007, Disney CSR/Universal RPR Oct 2010, Disney AKL Oct 2012, Doubletree by Hilton at Seaworld Oct 2014, West Coast Road Trip 2017, Florida Road Trip 2018, West Coast Road Trip 2019, East Coast/Canada Road trip 2022, National Parks Road Trip 2023
Lell is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 02:22 PM  
Link to this Post
#5
Disney_Mack
Thread Starter
Earning More Ears
 
Disney_Mack's Avatar
 
Join Date: Jun 17
Location: Aberdeenshire
Originally Posted by Lell View Post
Just googled it and see there are 2 hotels, Ramada By Wyndham Jumeirah Hotel and Ramada Plaza Jumeirah Beach Hotel so assume you booked the former and assumed it was Beach?
I must’ve but I just find my booking paperwork so confusing, first it was saying one hotel and now the other, why didn’t they originally state that it was one of the above mentioned hotels instead of leaving it quite vague...”Ramada Jumeriah Hotel”

Do you think there’s anything I can do? The reviews seem ok but its not the hotel I thought we were staying at.

This is what I booked on...

__________________
Marie
Disney_Mack is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 02:36 PM  
Link to this Post
#6
mumx3
Imagineer
 
mumx3's Avatar
 
Join Date: May 08

mumx3's Reviews
Hotel Reviews: 1
Yes it does look like you have booked the Ramada Jumeriah by Wyndham not the Jumeriah beach.

Just looking at reviews, they are very good and both hotels saying 4*,
So much to see in Dubai, im sure you will enjoy it.
__________________
2003 Xmas..Blue Tree Resort..2007 Xmas..Villa Kissimmee..2008..Mauritius..2009..Marriott Cypress Harbour..2010..CA Road Trip & Xmas in Vegas..2012..Xmas Mauritius..2013.Mauritius..2014.Poland..2015..Canada
2016..New York. & Lanzerote..2017.Caribbean cruise.. 2018..Prague...2018 Turkey...2019 Dubai..2019 India

Edited at 02:44 PM.
mumx3 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 02:39 PM  
Link to this Post
#7
floridasgirl
Imagineer
 
floridasgirl's Avatar
 
Join Date: Feb 07
These sort of adverts don't normally state the exact hotel. Theywant you to phone fir the details. I think the advert means Ramada Hotel in the Jumeriah area. If however you had more detailed paperwork when you officially booked, I would be chasing them up.
__________________
Christmas/New Year 1999/2000 Indian Ridge Villa, May 2001 Fort Lauderdale /I Drive/Port Charlotte/Key West/Miami, May 2005 Westhaven Villa, April 2006 Rotunda Villa/Highlands Reserve Villa, June 2007 Sanibel Villa/Grand Cypress Villas, Christmas/New Year 2010/2011 Lake Wilson Preserve Villa, July/Aug 2012 reunion resort villa, Nov 2012 new York new York!
floridasgirl is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jun 19, 08:34 PM  
Link to this Post
#8
Rac20
Imagineer
 
Rac20's Avatar
 
Join Date: Jan 15
Is it still on the beach? The Wyndham hotel? That would be the main issue for me. The jumeriah beach area is nice so if it’s still on the beach, I wouldn’t be overly concerned.
Rac20 is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 11:54 AM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »
Aquatica Orlando announce the grand opening of its newest attraction, Tassie’s Underwater Twist, on 15... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2327
CaxtonFX  $1.2295
Covent Garden FX  $1.2481
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2320
TESCO  $1.2343
Travelex  $1.2353
Updated: 10:30 28/03/2024
Euro Rates
ASDA  €1.1426
CaxtonFX  €1.1400
Covent Garden FX  €1.1504
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1419
TESCO  €1.1425
Travelex  €1.1435
Updated: 10:30 28/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X