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29 Jan 21, 12:42 PM |
#11
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VIP Dibber
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Did you ever get it all sorted?
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May 2009; August 2011 Wedding; August 2012; August 2013; August 2014; August 2015; July 2016; July 2017; October 2018; October 2019; October 2022
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31 Jan 21, 05:40 PM |
#12
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Excited about Disney
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Sorry that I didn’t come back and update this sooner.
So my saga is not quite done yet! So after much chasing and threatening legal action I finally received a 2nd parcel on Xmas eve which did contain my missing Pandora charm and other bits that had been ordered for Christmas. I was stressed to the hilt by this point and had ended up buying gifts elsewhere again due to not knowing if the parcel would even arrive. As it stands I just this week received refunds for goods missing from the parcel on Dec 16th and I’ve got a parcel due to come next week with more pieces. I’ve also still got things that apparently aren’t here yet, even though they were ordered last Nov. The sad part is I have Christmas chocs that are in the parcel that’s due next week and also bits that were for peoples Christmas. I’m now in contact with 50+ people all in the same boat awaiting either goods, refunds or both. Once this is all over I will not be using their service again I can tell you that for certain! I will say that he was ill at the end of Dec and that also caused delays to goods, but my issues and a lot of others predate that, so I can’t use it as an excuse to not feel aggrieved.
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