Klook refund

[Alba20]

I emailed Klook last night about refunding my Seaworld/Busch Gardens tickets and got a reply back about them contacting the relevant team and they would get back to me as soon as possible. I'll come back and post if I get an update.

[geewhiz]

After requesting a refund for SeaWorld 3 park tickets on 5th May and just leaving them to it without sending chasers I received 16 holding emails saying they were waiting to hear from the relevant team but have today received a full refund so it’s worth waiting!

[Alba20]

Originally Posted by geewhiz

After requesting a refund for SeaWorld 3 park tickets on 5th May and just leaving them to it without sending chasers I received 16 holding emails saying they were waiting to hear from the relevant team but have today received a full refund so it’s worth waiting!

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Brilliant news, fingers crossed I get my refund. How long did it take from request to refund?

Thanks

[iang27]

Just an update on my Busch/Sea World/Aquatica booking through Klook.
I have this morning received an email to say that my refund has been issued.
They refunded the Universal tickets within 2 days but the Seaworld ones have taken a few weeks but at least they have refunded in full.

I cannot fault Klook. They were the cheapest by far with their 10% discount and have refunded all of the non refundable tickets.

I would not hesitate to use them again when we can eventually book again.

[iang27]

Money back in my account this morning. Only got the notification it was cancelled yesterday.

Not lost a penny.

Well done Klook.

[Moorlandman]

Klook have been brilliant. Great prices at the start and a full refund on our Universal tickets within 48hrs!

[Bella226]

Klook were amazing, a full refund on our Discovery Cove tickets (20/8/20) within 8 days of requesting the refunds and our flights haven't even been cancelled yet.

[Blueste]

Would like to add to the praise for Klook. We had 21 day Disney, 14 day universal and 14 day sea world etc. Full refund (not lost a penny) within about 4 weeks. Klook kept e mailing keeping us updated and issued refunds on each ticket as they received it from the supplier.
I know a lot of ticket companies are keeping 20% and leaving customers in the dark as to timelines etc. So Klook really have gone the extra mile.

[Alba20]

I just wanted to add that I requested my 14 day Seaworld/Busch Gardens ticket refund from Klook around 4th July and received an email & refund yesterday. Great service.