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Old 6 Jul 20, 03:00 PM  
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#41
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Originally Posted by A&S&O View Post
Ours aren't showing an extended date either - are anyone's? They also haven't responded to emails about it either.
I'm wondering if they are waiting until the parks actually open?
Ours are showing a 4 month extension and I haven’t been in touch with Disney at all.
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Old 8 Jul 20, 12:30 PM  
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#42
gavvy
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Originally Posted by Hollie04 View Post
Ours are showing a 4 month extension and I haven’t been in touch with Disney at all.
On another forum others have posted that Disney have yet to do anything with pass refunds, so we are not alone!
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Old 8 Jul 20, 09:05 PM  
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#43
Rich accountant
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Originally Posted by A&S&O View Post
Ours aren't showing an extended date either - are anyone's? They also haven't responded to emails about it either.
I'm wondering if they are waiting until the parks actually open?
Ours are due to expire in August and have not been extended. I called in April to request a cancellation and they said they submitted a request. It heard anything since.
Edited at 10:13 AM.
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Old 8 Jul 20, 09:16 PM  
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#44
A&S&O
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Originally Posted by Rich accountant View Post
Ours are due to expire in August and have not been extended. I called in April to request a cancellation and they said they submitted a request. It heard anything since.
Ours expire in August too. I think we need to contact them to see if we can negotiate having them available next Easter (and visit the parks), otherwise give us a refund (and not visit the parks).
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Old 9 Jul 20, 10:13 AM  
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#45
Rich accountant
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Originally Posted by Rich accountant View Post
Ours are due to expire in August and have not been extended. I called in April to request a cancellation and they said they submitted a request. It heard anything since.
Just to update, I've had a refund of £355 per ticket back to my credit on which I paid for them today. Expiry of my pass is 16 Aug.
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Old 9 Jul 20, 10:21 AM  
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#46
A&S&O
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Originally Posted by Rich accountant View Post
Just to update, I've had a refund of £355 per ticket back to my credit on which I paid for them today. Expiry of my pass is 16 Aug.
Did this happen automatically, or did you contact them?
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Old 9 Jul 20, 10:25 AM  
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#47
Rich accountant
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Originally Posted by A&S&O View Post
Did this happen automatically, or did you contact them?
I contacted them in April and didn't hear anything since
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Old 9 Jul 20, 03:10 PM  
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#48
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Originally Posted by Rich accountant View Post
Just to update, I've had a refund of £355 per ticket back to my credit on which I paid for them today. Expiry of my pass is 16 Aug.
Did the £355 per ticket back work out pro rata for the months you had left?
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Old 9 Jul 20, 03:19 PM  
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#49
A&S&O
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Originally Posted by vampiress88 View Post
Did the £355 per ticket back work out pro rata for the months you had left?
Just checked our credit card and they've refunded 331.42 for each Platinum Plus pass. Not what we wanted at all.
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Old 9 Jul 20, 04:14 PM  
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#50
gavvy
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Location: South East Wales
Still no refund here :-(
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