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13 Jun 19, 09:57 AM |
#1
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VIP Dibber
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Illness..
We are her now and have a one day Disney ticket for today (we had to say the day we was going to use it) my daughter has been up all night with a bug..sickness and diarrhoea... can we change the day, or will we lose them?
Many thanks.
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Jenny. Orlando..Feb 1998, Jun 2003, Nov 2004, Dec 2008, Nov 2009, Aug 2010, Nov 2010, Sep 2011, Nov 2012, Nov 2013, Oct 2014, Sept 2015, Nov 2015, Sept 16, Jan 2017, Nov 2017, Jan 2018, June 2018, Dec 2018, June 2019, Dec 2019, Feb 2022, May 2023, Oct 2024. Las Vegas..Dec 1998, Jan 2002, Jan 2004, Jan 2005, May 2006, Mar 2009, Apr 2011, Jan 2012, Aug 2012, Jan 2013, Feb 2014, Feb 2015 Feb 2016, Nov 2016. New York...Nov 2018, Dec 2021. |
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13 Jun 19, 10:05 AM |
#2
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Imagineer
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I’m not sure I presume if you read terms and conditions you would forfeit the ticket, however I would def get in touch with Disney to get a definitive answer
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13 Jun 19, 10:09 AM |
#3
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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Hi Jenny. Sorry to hear about the illness. Sad to say your Granddaughter may be next as they are like magnets regarding bugs.
All is not lost though. I have found this that will help you. disneyworld.disney.go/en...oking-updates/ I have tried to copy and paste the relevant bit but for some reason it wont allow me. It's halfway down the page. Best of luck
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"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 Edited at 10:17 AM. Reason: Spelling |
13 Jun 19, 10:31 AM |
#4
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Thread Starter
VIP Dibber
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Thank you so much Mr. T. M... just been on MDE, and cannot find how to do it...so will pop to Disney Springs later and ask them to help. 😘
__________________
Jenny. Orlando..Feb 1998, Jun 2003, Nov 2004, Dec 2008, Nov 2009, Aug 2010, Nov 2010, Sep 2011, Nov 2012, Nov 2013, Oct 2014, Sept 2015, Nov 2015, Sept 16, Jan 2017, Nov 2017, Jan 2018, June 2018, Dec 2018, June 2019, Dec 2019, Feb 2022, May 2023, Oct 2024. Las Vegas..Dec 1998, Jan 2002, Jan 2004, Jan 2005, May 2006, Mar 2009, Apr 2011, Jan 2012, Aug 2012, Jan 2013, Feb 2014, Feb 2015 Feb 2016, Nov 2016. New York...Nov 2018, Dec 2021. |
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13 Jun 19, 07:52 PM |
#5
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Proud to wear my Ears
Join Date: Feb 07
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My Daughter had an ear infection in 2017 and we had a one day ticket to Typhoon Lagoon. I can't remember if I initially emailed them or called them whilst over there, however I remember customer Services calling me back and refunding the whole amount as we were unable to reschedule that holiday as it was a day or two before we came home, so that might make a difference.
Edited at 08:04 PM. |
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13 Jun 19, 07:56 PM |
#6
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Imagineer
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When we had MNSSHP tickets and daughter was ill I called Disney. They were so helpful, changed it to a different day and even refunded the difference as the new date was cheaper.
Edited at 07:57 PM. |
13 Jun 19, 09:14 PM |
#7
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Thread Starter
VIP Dibber
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Thanks for all the help...I went to Disney Springs and rescheduled them 🙂...I lost $40 for a missed reservation though as it wasn’t enough time to cancel it. 🙄
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Jenny. Orlando..Feb 1998, Jun 2003, Nov 2004, Dec 2008, Nov 2009, Aug 2010, Nov 2010, Sep 2011, Nov 2012, Nov 2013, Oct 2014, Sept 2015, Nov 2015, Sept 16, Jan 2017, Nov 2017, Jan 2018, June 2018, Dec 2018, June 2019, Dec 2019, Feb 2022, May 2023, Oct 2024. Las Vegas..Dec 1998, Jan 2002, Jan 2004, Jan 2005, May 2006, Mar 2009, Apr 2011, Jan 2012, Aug 2012, Jan 2013, Feb 2014, Feb 2015 Feb 2016, Nov 2016. New York...Nov 2018, Dec 2021. |
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14 Jun 19, 07:02 AM |
#8
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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Jenny. If you ring the accounting team or the dining team they will waive the $40 fee normally. They tend to be very helpful when it involves sickness and the fact you rescheduled the tickets proves you aren't at it!
Bit of a faff but money is money.
__________________
"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 |
14 Jun 19, 10:59 AM |
#9
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Thread Starter
VIP Dibber
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__________________
Jenny. Orlando..Feb 1998, Jun 2003, Nov 2004, Dec 2008, Nov 2009, Aug 2010, Nov 2010, Sep 2011, Nov 2012, Nov 2013, Oct 2014, Sept 2015, Nov 2015, Sept 16, Jan 2017, Nov 2017, Jan 2018, June 2018, Dec 2018, June 2019, Dec 2019, Feb 2022, May 2023, Oct 2024. Las Vegas..Dec 1998, Jan 2002, Jan 2004, Jan 2005, May 2006, Mar 2009, Apr 2011, Jan 2012, Aug 2012, Jan 2013, Feb 2014, Feb 2015 Feb 2016, Nov 2016. New York...Nov 2018, Dec 2021. |
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