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Old 25 Aug 19, 07:55 PM  
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#10
YorkshireT
Imagineer
 
Join Date: Jun 16
Location: God's Own Country
Originally Posted by MinniMouse View Post
For the first time ever I gave a really low tip to a waiter in the Cheesecake Factory (next to Macys in Naples). He didn't bring us breadsticks (I think that's what they bring in CF) or offer water. Our main course was brought to the table whilst we were halfway through our appetiser, minus the fries (I had to mention we had no fries to which he said they would be there shortly) they arrived just a minute before we finished our main course so were too full to eat them by this point. I ordered another cocktail, for a change my DH was driving, it didn't come. DH and I nearly fell out because I didn't want to leave a tip and DH said he didn't want a fuss. So he left a really low tip. We didn't explain to the manager, couldn't be bothered at the time and I was ready for him if he came after us... I would have torn a strip off him. He was an arrogant so and so. I kept the bottom of the receipt with the "how did we do" bit and fired off an email complaint. Got an apology and they said they would speak to him, also got a voucher for a future trip which we gave away. No intention of going back.
Off topic but I also dislike that Cheesecake factory at Naples. Not great food or service. They gave my daughter raw chicken last time I went. Never again.
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