Tradesman shoddy work - help!

CarsonMac · 19 Jan 21, 06:39 PM

Just posting on here in case anyone had experienced a similar situation - early December we got a tradesman in to do some work in a bedroom. When he was done he didn't have the trim for the door as he said wasn't in stock and he would come back and fit it. Also we noticed that there was some other minor issue he needed to sort. We had paid him in full by this point.
He also bought some supplies on our behalf ie we paid him and he got it for us and he used his discount. His ideas not ours. But he over purchased so ended up returning some of the supplies an getting a refund. It now appears that he is holding onto our refund, saying that said store (large hardware brand) hasn't refunded him yet so can't pass the refund onto us yet. I smell 💩 as find that hard to believe as it is more than 3 weeks now since he returned the items. We have also asked him numerous times when he is coming back to do the trim and other issues but either avoids our calls, texts or fobs us off saying he'll check the diary. Looks like he has no intention of sorting the issues and giving us his refund.

So I wondered if anyone knew who we can report him too or anything we can do about it all?

mickey house · 19 Jan 21, 06:43 PM

How much is the refund?

CarsonMac · 19 Jan 21, 06:46 PM

Originally Posted by mickey house

How much is the refund?

Around �80.
Yea I know its to that much but he shouldn't get away with keeping money that's not his!
We did try take the stuff back ourselves but the shop wouldn't refund us coz they said it needed to go back on the card used to pay for it

mickey house · 19 Jan 21, 07:07 PM

I wouldn�t be too stressed over the �80 for a another few weeks but he sounds a cowboy to be ignoring all your contacts. I would send him a recorded delivery letter being polite but saying what things need sorting.

I should also mention for anyone reading this to NEVER pay a tradesperson in full until they have 100% finished the job and you are happy with the work.

sam7 · 19 Jan 21, 08:48 PM

Is he on Trust a Trader/Check a Trader or any such other site? If so I would message him and ask when the work is going to be completed as you are wanting to complete your review of him and feel it would be better done after the work is fully completed. I had a bathroom fitter that got a bad review while he was fitting my bathroom (underserved in my opinion) but he was really stressing over it and bent over backwards to try and appease the reviewer

**Floridarules** · 19 Jan 21, 08:55 PM

Originally Posted by mickey house

I should also mention for anyone reading this to NEVER pay a tradesperson in full until they have 100% finished the job and you are happy with the work.

To be honest, a respectable tradesman wouldn�t ask for full payment until the job is done. Completely fair to ask for a deposit beforehand if materials are needed.

mickey house · 19 Jan 21, 09:09 PM

Originally Posted by Floridarules

To be honest, a respectable tradesman wouldn�t ask for full payment until the job is done. Completely fair to ask for a deposit beforehand if materials are needed.

I�m not sure in this case if the OP was initially happy with the work and hence why he paid in full?

CarsonMac · 19 Jan 21, 10:56 PM

Unfortunately not on check a trader or the trusted trader scheme. Only Facebook and Instagram!

Blue nose · 20 Jan 21, 08:34 AM

He may just be really busy at the moment and trying t do the new jobs.

I'm not making excuses but most trade were really busy in the run up to Christmas. We've waited months for some at the moment for mum's kitchen.

Speak to him, ask for a date when he can finish and then wait. Hopefully it will all be resolved in a few more weeks. If you take Christmas out it's not been that long. Try not to worry and just try and agree a date

19 Jan 21, 06:39 PM	#1
	19 Jan 21, 06:39 PM CarsonMac Very Serious Dibber
CarsonMac Very Serious Dibber Join Date: Jul 17	Tradesman shoddy work - help! Just posting on here in case anyone had experienced a similar situation - early December we got a tradesman in to do some work in a bedroom. When he was done he didn't have the trim for the door as he said wasn't in stock and he would come back and fit it. Also we noticed that there was some other minor issue he needed to sort. We had paid him in full by this point. He also bought some supplies on our behalf ie we paid him and he got it for us and he used his discount. His ideas not ours. But he over purchased so ended up returning some of the supplies an getting a refund. It now appears that he is holding onto our refund, saying that said store (large hardware brand) hasn't refunded him yet so can't pass the refund onto us yet. I smell 💩 as find that hard to believe as it is more than 3 weeks now since he returned the items. We have also asked him numerous times when he is coming back to do the trim and other issues but either avoids our calls, texts or fobs us off saying he'll check the diary. Looks like he has no intention of sorting the issues and giving us his refund. So I wondered if anyone knew who we can report him too or anything we can do about it all?

19 Jan 21, 06:43 PM	#2
	19 Jan 21, 06:43 PM mickey house Imagineer
mickey house Imagineer Join Date: Sep 06	How much is the refund?

19 Jan 21, 07:07 PM	#4
	19 Jan 21, 07:07 PM mickey house Imagineer
mickey house Imagineer Join Date: Sep 06	I wouldn�t be too stressed over the �80 for a another few weeks but he sounds a cowboy to be ignoring all your contacts. I would send him a recorded delivery letter being polite but saying what things need sorting. I should also mention for anyone reading this to NEVER pay a tradesperson in full until they have 100% finished the job and you are happy with the work.

19 Jan 21, 10:56 PM	#8
	19 Jan 21, 10:56 PM CarsonMac Very Serious Dibber Thread Starter
CarsonMac Thread Starter Very Serious Dibber Join Date: Jul 17	Unfortunately not on check a trader or the trusted trader scheme. Only Facebook and Instagram! __________________ Quality Inn Plaza , I drive (2009) / Los Angeles, CA (2010) /New york + Villa at Chatham park (2014/15) / Quality Inn on 192 (2015) / Laguna beach (2016) / Flamingo inn ,Daytona beach (2016/17) Houston , Atlanta + Coco key water resort, I drive (2017), Boston (2018), New York City (2018) Washington DC + Clarion Suites Maingate, (2018)Red Lion/ New orleans (Sept 2019) Cabbibean Resort/ Red lion (Jan 2020), Baymont Inn and Suites (Aug 2020)

20 Jan 21, 08:34 AM	#9
	20 Jan 21, 08:34 AM Blue nose Imagineer
Blue nose Imagineer Join Date: Mar 16	He may just be really busy at the moment and trying t do the new jobs. I'm not making excuses but most trade were really busy in the run up to Christmas. We've waited months for some at the moment for mum's kitchen. Speak to him, ask for a date when he can finish and then wait. Hopefully it will all be resolved in a few more weeks. If you take Christmas out it's not been that long. Try not to worry and just try and agree a date