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Tickets Theme Park Ticket questions and advice |
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15 Jul 20, 10:40 AM |
#21
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VIP Dibber
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Like you I did not want to be on the phone for a long time. The e-mail address I used to contact them was passholder@disneyworld.com. I hope this helps you.
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15 Jul 20, 10:44 AM |
#22
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slightly serious Dibber
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WDW: 1992, 2012, 2014, 2017, 2019, 2022 DLP: 2017, 2018, 2023 Tokyo Disney Resort: 2019 Disneyland: 2022 (Trip report: LA & Aulani), 2023 DCL: Magic x2, Dream, Wish (booked for 2024!), Fantasy and Wonder (booked for 2025!) |
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15 Jul 20, 01:32 PM |
#23
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Imagineer
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am on hold 45min so far
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Disney CM in 2001-2002 - Happy Days |
15 Jul 20, 02:10 PM |
#24
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Imagineer
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My issue is I am still hoping to go at the end of August but if this flight is cancelled I will change flights to end of Oct however if that flight is then cancelled will I still be able to ask for the ap to be refunded ?
Doesn’t seem fair on Uk ap holders as we do not know when the flights will resume ? |
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15 Jul 20, 02:54 PM |
#25
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Imagineer
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Nearly 2h on hold, I think I have been forgotten about.
Wish They would post a link to this form from the email they sent out, be fair easier than ringing
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Disney CM in 2001-2002 - Happy Days |
15 Jul 20, 03:01 PM |
#26
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Imagineer
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and I'm cut off ARRAAGGH
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Disney CM in 2001-2002 - Happy Days |
16 Jul 20, 08:03 AM |
#27
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Imagineer
Join Date: Aug 06
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My understanding is the offer is only if you cancel before 11th August but who knows. They may change the rules again by then
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Sarah |
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16 Jul 20, 08:06 AM |
#28
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Imagineer
Join Date: Aug 06
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This is what I paid too and is the normal upgrade price. The price quoted I think is for the Gold pass which is for DVC members and residents so your price was right don't worry I'm hoping that the email I sent yesterday gets responded to soon and they process my cancellation.
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Sarah |
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16 Jul 20, 01:33 PM |
#29
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Imagineer
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I called today at 12:00 (7am Eastern) thats when they open- took 45 min and finally spoke to someone.
Both passes processed for cancellation and refund, he thinks the refund from March- July is still in progress for one pass, we see! I used 0330 117 3872 to call - its included in my mins on Three as its a local rate call.
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Disney CM in 2001-2002 - Happy Days |
16 Jul 20, 02:04 PM |
#30
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Imagineer
Join Date: Aug 06
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Thanks! I'll give that a go tomorrow I think if I don't get a response from the email I sent
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Sarah |
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