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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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5 May 21, 08:25 AM |
#1
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Excited about Disney
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Virgin Refunds
Just wondering, does anybody know the current timescale for a refund from VH, it was previously about 4 months, is that still the same?
TIA |
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5 May 21, 09:17 AM |
#2
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Imagineer
Join Date: Jul 14
Location: The Tiki Room.
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I did a claim for my cancelled May flight on the 11th April 2021. I had an E Mail confirming my refund on the 16th April 2021 stating it would take 14 days to appear on my Credit Card.
It actually took 2 days. Edit. That was VA but I suspect the same Team handles VH refunds.
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"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 Edited at 09:52 AM. |
5 May 21, 10:43 AM |
#3
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Excited about Disney
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Had to do 2 refunds with them due to moving flights twice, both were fare difference refunds.
1st - Refunded me around 4 months after opening the claim with them (they quoted 120 days as their turnaround) 2nd - They were a blood nightmare took them 7 months to get this back and a letter from the financial ombudsman to get back the fare refund, i rung them weekly for the 7 month period chasing them up and surprisingly when i got the FO involved i was refunded within a week. They are saying 14 days now for refunds. This was also with VA and not VH so hopefully the holiday side of their business are bit more with it
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Old Key West 95,96,98,01,03,04,09,11,17,20 Port Orleans Riverside 1997,2013 Disney's Animal kingdom Lodge 2010,2018 Disneyland Paris &Carribean Beach 2015 |
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5 May 21, 11:04 AM |
#4
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Thread Starter
Excited about Disney
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Wow that's the good the bad and the ugly!
I've moved mine twice, 2nd time round they couldn't match the original price, so moved it to a cheaper hotel, so they owed me the difference, which took 4 months, but I'm now running out of patience as they have messed about with changing times and seating, and there is still so much uncertainty |
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5 May 21, 05:42 PM |
#5
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Apprentice Imagineer
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had the hotel refunded from virgin in 24 hrs , heard nothing from them about the flights, which have changed twice in 12 months with virgin Atlantic yet, but holiday only cancelled for 28 may last night
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Liki Tiki Resort Kissimee 09, Homewood Suites 10 Disneyland Anaheim 11. Coco Key I drive 12. AKL Arusha view 16. Ramada Maingate Kissimee 16, Disney All Star Music 16 Rosen Inn Pointe Orlando 14/16/18/19/22 Serlago suites kissimmee 16 /22 Continental plaza i drive 16 Wakuhula Suites cocoa beach 16. International Palms cocoa beach 14/18/22, Hilton Cocoa Beach 08. Disney Dolphin 18 |
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5 May 21, 08:36 PM |
#6
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Thread Starter
Excited about Disney
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5 May 21, 10:25 PM |
#7
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Imagineer
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We got our refund within about 10 days but that was for flights only with Virgin Atlantic.
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Indian Creek 2004,Radison 2005 Indian Creek 2007,Calabry Park 2009 Lake Wilson Preserve 2011,2013, 2015,2016,2017,2018, 2019,2020 |
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6 May 21, 07:12 AM |
#8
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Helping Mickey
Join Date: Apr 20
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Our holiday got cancelled 2 days ago and the email said 14 days for refund ... I will update you when we get it 👍
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6 May 21, 08:37 AM |
#9
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Thread Starter
Excited about Disney
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