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Theme Parks Florida Rides, Attractions, Genie+ Questions and Info. |
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4 Sep 19, 07:46 AM |
#11
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VIP Dibber
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I’m with you. If it allows for a slicker experience that’s fine. I’m not really interested in it planning my day though.
What I would like from Disney IT is the ability to manage my resort booking online. At the moment you can book it and pay for it online but everything else needs to be a phone call. The ability to change resort, modify dates, add or upgrade dining plans and make intermittent payments would be fantastic. |
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4 Sep 19, 09:30 AM |
#12
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Imagineer
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It would also be nice to be able to book experiences and tours online. Many of those you have to phone to book. You can book ADRs online; I'm not sure why you can't book the tours online as well.
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DLC: Jun 1996 // DLP: Aug 2013 // WDW: Dec 1997 | Feb 2000 | Mar 2001 | Feb 2006 | Oct 2010 | May 2012 | Aug 2014 | Apr 2016 | Apr 2023
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4 Sep 19, 09:44 AM |
#13
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VIP Dibber
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Yes that would be good. You don’t even get a confirmation email. They’ve managed it for the Droid Factory and lightsaber build so it’s clearly doable.
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4 Sep 19, 01:14 PM |
#14
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Imagineer
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I'm saying this as someone who is considering booking a tour but also doesn't like to have to pick up a phone and actually speak to someone (I'm a lazy, antisocial bloke ). I think there's a business case to say that enabling online bookings, and thus making it easier to book for some, would increase sales leading the greater profits.
__________________
DLC: Jun 1996 // DLP: Aug 2013 // WDW: Dec 1997 | Feb 2000 | Mar 2001 | Feb 2006 | Oct 2010 | May 2012 | Aug 2014 | Apr 2016 | Apr 2023
~ Trip Report Indexes ~ |
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