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Unread 9 Jan 20, 03:15 PM  
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#1
tinky
Surfing at Typhoon Lagoon
 
Join Date: Jul 19
Location: UK
disabled parking at resort hotels

Just wondering if anybody could throw any light on the following.
We are staying at this PO riverside resort around mid feb for a couple of weeks.
We know that people from the uk are now charged to park over night from the 1/1/2020 as clearly stated on the Disney Holiday.co.uk site.
When we booked the holiday (6 months ago) I took a screen shot of this page for my own records and over the last few weeks the wording has changed so this now seem unclear if disabled parking is payable.
Up until the turn of the year it stated that (disabled parking at all resort hotels was complimentary for guests with disabilities). Along with the 2020 parking charges.
Its now been reworded to(Designated parking areas are available throughout Walt Disney World Resort for guests with disabilities. A valid disability parking permit is required). with no mention of parking being complimentary.
2 of my children have UK blue badges & we also have a temp Florida parking permit to cover our time in the states.
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Unread 9 Jan 20, 04:09 PM  
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#2
Silvercat
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Join Date: Apr 08
Interesting. I will be following this with interest, as you are indeed correct, the Disney website does not indicate whether self-parking is complimentary for guests with disabilities, only that there are parking spaces available.
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Unread 9 Jan 20, 04:29 PM  
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#3
tinky
Thread Starter
Surfing at Typhoon Lagoon
 
Join Date: Jul 19
Location: UK
The wording on the webpage changed about 6 weeks ago, prompting us to obtain a orange county temp parking permit which arrived in post last week.
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Unread 9 Jan 20, 08:36 PM  
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#4
tinky
Thread Starter
Surfing at Typhoon Lagoon
 
Join Date: Jul 19
Location: UK
It would seem i have found the answer to my own question as i have just received an email from WDW customer services.


Thank you for contacting the Walt Disney World Resort! We are excited to hear about your trip.

The daily parking fees at the Walt Disney World Resort Hotels and Theme Parks can be found at our website: Parking Fees. Florida's temporary disabled person parking permit does not allow for the waiving of Walt Disney World's parking fees.

Acceptable forms of payment are cash, credit card, traveler's checks, and Disney Gift Cards.

You are welcome to exit and return at any time during a given day, to any of our Parks, without having to pay an additional parking fee. You can just show your receipt at the next parking toll plaza.

Guests staying at one of our Resorts receive complimentary parking at our Theme Parks for the length of their stay, although we also have complimentary transportation between the Resorts and Theme Parks and Water Parks as well.

Upon your arrival, please notify your resort front desk that you would like to utilize the "Service Your Way" option to opt out of housekeeping. Our cast at the resort till take care of it for you!

If you have any other questions or challenges, please do not hesitate to contact us by calling us at 407-W-DISNEY (407-934-7639) or by chatting with us in the Help Center of the Walt Disney World website (only available on the US site). Cast Members will be happy to assist you further.

We wish you a magical day.

Sincerely,

Unique
eCommerce Sales and Service Team
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Unread 10 Jan 20, 03:54 PM  
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#5
Silvercat
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Join Date: Apr 08
How darn annoying! This may be the final push for us to consider finally ditching the hire car. These holidays are getting more and more expensive ..
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Unread 12 Jan 20, 04:50 PM  
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#6
chmurf
Imagineer
 
Join Date: Dec 12
A fellow forumer of mine (foreign forum) received a reply from guest services, regarding the same issue, and they stated that parking was complimentaty with valid Disability FL tag
this came from WDW last week.

so, this matter needs investigating further, because, like all things Disney, the answer will vary from left to right depending on who you ask
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Unread 13 Jan 20, 10:40 AM  
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#7
tinky
Thread Starter
Surfing at Typhoon Lagoon
 
Join Date: Jul 19
Location: UK
It would be nice to find out for certain before we leave, maybe there will be people on this forum who are there now or in the next week or two. We dont travel until mid feb.
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Unread 13 Jan 20, 02:25 PM  
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#8
chmurf
Imagineer
 
Join Date: Dec 12
I have sent an inquiry directly to the disability service at disney's , a couple of days ago

will report back when I get a reply
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