Cancelling Alamo

PEAB · 16 Aug 21, 10:48 AM

Hi all.

So my September trip has been axed after Virgin Atlantic cancelled the flight. Just in the process of moving / cancelling everything but having difficulty with Alamo.

The link to modify / cancel my reservation in the email doesn't work (helpful) and when I put in the details on their website it tells me to try and modify through the third party I booked with even though I booked directly with them. I've tried both alamo.co.uk and alamo.com.

Has anyone else had this problem? Or any advice on how to get around it? Hoping to avoid a costly American phone call.

Thanks people.

tinkerella123 · 16 Aug 21, 02:43 PM

Try this one. Go to reservations top left.

alamo.ie/en/partners/vir...-car-hire.html

PEAB · 19 Aug 21, 01:28 PM

Originally Posted by tinkerella123

Try this one. Go to reservations top left.

alamo.ie/en/partners/vir...-car-hire.html

Thank you for your suggestion. Unfortunately that didn't work either for some reason. But I did find a UK call centre number who have then submitted a refund request to the US. For some reason this is an issue with some reservations on their site.

So if anyone else has this problem just call 0800 028 2390.