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Old 2 Nov 21, 08:01 AM  
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Donz1979
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Join Date: Jan 19
Mobile New Kitchen

So last monday my new kitchen started, being told it would take a week (wickes).
Lads came monday ripped it out, plasterer didnt turn up till 1.30 tues which then rolled into wed, finishing 2pm. Fitter then didnt come back until 12.15 Thursday to build units. Friday started fitting units and realised hob, drawers and wine cooler not delivered.
Annoyed no one had told me items missing. Floor units fitted, worktops on. Fitters didnt turn up at all Monday.
Is it just me or is this unacceptable?! Not sure when it will be finished.
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Old 2 Nov 21, 08:07 AM  
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Mr Tom Morrow
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As a Tradesman I will give some issues that are faced.

It's not the Tradesman's fault that deliveries are wrong and items are missing sadly. They place the order and then are in the hands of the supplier.

With regards timescales jobs over run. So you may be promised an 8.00am start but turn up at 2.00pm as you cannot leave a job half done especially if plastering or painting etc. However I would call the next customer to let them know

Not turning up. It can happen if you get an emergency for example a water leak on a job you are working on/just finished. But again a phone call or text should be made/sent.

To get a set timescale for a job that is non negotiable no matter what the circumstances then money is going to be added on.

Kitchens and Bathrooms always throw up unforeseen issues sadly
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Old 2 Nov 21, 09:31 AM  
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Megandllsmum
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We are towards the end of our kitchen refit , we are in our fifth week and we've had people in daily but we had it completely gutted knocked back to bare brick new windows, floor , wiring etc etc not just kitchen fitted.
We are using a building firm though that have done the lit and worked to a rigid schedule , kitchen ripped out, then electrician in for wiring, then plastering that alone took a week , new ceiling put in took two days, the kitchen itself took the joiner 6 days, then it's been a stream of plumbers, electricians again, tilers... They've been really good all the way , we used them for our bathroom last year, they do stick to schedule and have always turned up on time, I know things crop up and that I can cope with, but they let us know in advance it's the waiting on them and not turning up would drive me mad.edited to add our kitchen units came a few days before they went in so everything could be checked by joiner so he knew it was all there and missing bits didn't hold up the job

Edited at 09:32 AM.
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Old 2 Nov 21, 09:51 AM  
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Donz1979
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Yes its the lack of communication I am struggling with, i mean luckily I am working home but if wasnt I would have wasted a day off. Hoping they turn up today!
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Old 2 Nov 21, 09:56 AM  
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Megandllsmum
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Originally Posted by Donz1979 View Post
Yes its the lack of communication I am struggling with, i mean luckily I am working home but if wasnt I would have wasted a day off. Hoping they turn up today!
Fingers crossed 🤞🤞
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