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Old 11 Apr 19, 10:33 PM  
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#11
florida_jm
Thread Starter
Trying for More Ears
 
Join Date: Feb 12
Mobile

Originally Posted by YorkshireT View Post
Mine came quick, but you don’t need it, you can just use the app.
I assume I need my membership number to use the app? Did yours only come via email?
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Old 11 Apr 19, 11:26 PM  
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#12
dx4100
Imagineer
 
Join Date: Feb 17
Originally Posted by YorkshireT View Post
Mine came quick, but you don’t need it, you can just use the app.
Not unless they have processed your membership you can't which is the OP problem
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Old 12 Apr 19, 12:07 PM  
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#13
El Duderino
Gone all Goofy
 
Join Date: Sep 12
Hopefully you get the membership number sorted via social media.

I had a good experience with the Landry card. Ordered less than 2 weeks before trip and didn't get card in time but sorted out app. Had no problems with not having the card

Used it 3 times. Bubba Gumps no queue to jump but first $25 dollars used.
Rainforest Cafe. people with bookings were waiting 20 mins we waited 4 mins with no reservation. Also used "birthday" bonus $25.
T-Rex - again seated fairly quickly with no reservation with people waiting about everywhere at the front.

So hopefully you get sorted as its worth while.
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Old 12 Apr 19, 06:54 PM  
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#14
florida_jm
Thread Starter
Trying for More Ears
 
Join Date: Feb 12
Mobile

Thank you all for your replies.

I got an email response from them overnight via the online form I filled in. I had to give them some more info to which they then replied this afternoon.

They said my card has been issued out already and gave me my membership number. They also reset my password and upon closer look it appears I put gmaill with the two Ls so that will be why I hadn’t got anything! My own fault. All updated and sorted now and I’ve been able to log on and see everything! My faith has been restored!
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Old 23 Apr 19, 05:57 AM  
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#15
NettieHesh
Getting to know the DIBB
 
Join Date: Jun 16
We ordered it the 14 March and still waiting. If you go to the website and log into your account it does give your membership number so you can download the app
We chased it up and they said it was posted 22March and still waiting!
But we have downloaded the app
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Old 23 Apr 19, 06:44 AM  
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#16
malt1977
Apprentice Imagineer
 
Join Date: Jun 11
Location: Jersey CI
I’ve just signed up for the app and it wants to charge me $25 for the card...is this right?
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Old 23 Apr 19, 06:57 AM  
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#17
WhereIBelong
Imagineer
 
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Join Date: Aug 15
Originally Posted by malt1977 View Post
I’ve just signed up for the app and it wants to charge me $25 for the card...is this right?
Yes. You get it back on first use of the card.
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Old 23 Apr 19, 06:58 AM  
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#18
malt1977
Apprentice Imagineer
 
Join Date: Jun 11
Location: Jersey CI
Originally Posted by WhereIBelong View Post
Yes. You get it back on first use of the card.
Perfect, thanks.
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