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Old 25 May 22, 04:57 PM  
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#21
aqualiv
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Join Date: Aug 14
Location: Wiltshire
Had some Travel supplier training last night and Birmingham airport was there
The main thing they want us to tell our clients is to NOT get to the airport any earlier than they usually would as people getting there hours before check in opens is making the problem worse
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Old 25 May 22, 05:02 PM  
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#22
munmun
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Join Date: May 10
Originally Posted by aqualiv View Post
Had some Travel supplier training last night and Birmingham airport was there
The main thing they want us to tell our clients is to NOT get to the airport any earlier than they usually would as people getting there hours before check in opens is making the problem worse
While I understand this it is surly the other way round, the airports need to up their game in order for the queues to diminish and the passengers stop turning up early.

No one with any sense is going to only leave two hours while things are as they are.

Next meeting feedback that the airports need to start thinking in a different way!
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Old 25 May 22, 05:08 PM  
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#23
aqualiv
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Join Date: Aug 14
Location: Wiltshire
Originally Posted by munmun View Post
While I understand this it is surly the other way round, the airports need to up their game in order for the queues to diminish and the passengers stop turning up early.

No one with any sense is going to only leave two hours while things are as they are.

Next meeting feedback that the airports need to start thinking in a different way!


She said they have the staff now it’s just a case of so much inexperience and training needed
They both insisted that turning up at usual time would ease the issue
But yeah you don’t want to be one of a few doing it and risk it
Catch 22 I guess
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Old 25 May 22, 05:31 PM  
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#24
munmun
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Join Date: May 10
Originally Posted by aqualiv View Post
She said they have the staff now it’s just a case of so much inexperience and training needed
They both insisted that turning up at usual time would ease the issue
But yeah you don’t want to be one of a few doing it and risk it
Catch 22 I guess
I'm sure it will come together pretty soon and let's face it holiday time at airports has always been busy. Its just interesting that the airports choose to blame the customers instead of looking at themselves.

Hope all is going well with you
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