Disney Housekeeping

[Hughseysar]

Hi ,

Can anyone who has stayed onsite at Disney in the last month or so please tell me what the housekeeping service is like ?
Particularly Caribbean Beach ?
We are currently staying at RPR at Universal and housekeeping is amazing , same service as before Covid , room serviced every day and the beds even turned down in the evening.

We would like to however book to stay onsite again at Disney but the lack of housekeeping really puts us off.

So what’s the situation with it ?

[Claudette]

Not good I am afraid. I think they are using covid as another excuse to cut back, because every other hotel chain seems to be managing.

I have just had 9 days in the Boardwalk and 3 nights at the Contemporay, got home earlier this week.

For the first two full days at the Boardwalk, I came back to a properly serviced room, so I thought it was back to normal. On the third day I came back and the room had not been touched. I rang down and was told too late for anything that day but that in any case service was every other day. I thought maybe I would have better luck at the reception so I went down and was told every other day again, I pointed out I had the room services both days thus far and was told this was a mistake and they shouldn’t have! I pushed that I didn’t think this was acceptable and they agreed to put me down for a daily service for the rest of my Boardwalk stay which happened.

I then moved to the Contemporary and was there three nights. No service whatsoever, no new towels, no bins emptied. I couldn’t be bothered engaging over it a second time.

[Hughseysar]

Thanks Claudette 😊,
We have been at RPR For 17 nights now ( fly home tomorrow) and like I said the housekeeping is perfect.
Everything Disney seems to have really gone downhill except the price !

[sha9]

We were at POFQ. Daily room check where they may or may not take rubbish. Every couple of days they would leave towels, coffee etc and take trash. Full service every 4 days. Actually wasn’t a major issue except the day we got full service and they’d ran out of loo roll and didn’t bring any at all. I had to accost a housekeeping person the next day.

[mickeyspal]

At pofq now, every other day they change towels and empty bin, that's it

[Hughseysar]

Originally Posted by mickeyspal

At pofq now, every other day they change towels and empty bin, that's it

See more...

Sorry but that’s awful !
Our room at RPR is being cleaned , all bins emptied, bed made and all towels changes and bathroom restocked every day ! Cannot fault it. Then when we return at night the curtains have been closed and the bed turned down .

We are here again in September and we’re thinking of changing to Disney …… I think not now !

[mickeyspal]

Originally Posted by Hughseysar

Sorry but that’s awful !
Our room at RPR is being cleaned , all bins emptied, bed made and all towels changes and bathroom restocked every day ! Cannot fault it. Then when we return at night the curtains have been closed and the bed turned down .

We are here again in September and we’re thinking of changing to Disney …… I think not now !

See more...

Our first 5 nights at portofino bay was full room service, weve been here 5 nights and not even had bed made, they restock the coffee and loo roll when the empty the bin

[Hughseysar]

Originally Posted by mickeyspal

Our first 5 nights at portofino bay was full room service, weve been here 5 nights and not even had bed made, they restock the coffee and loo roll when the empty the bin

See more...

Not good ! If Universal can do it so can Disney !

[sha9]

While I’d prefer housekeeping daily the service we got at POFQ was fine. They tended to leave more of things because they were only stocking up every other day. We didn’t really need our beds made every day. The main issue for us was day 12 when we should have had a full service but she arrived too early so we just got towels and trash. In hindsight we should asked her to come back later as the floor really needed done.

[Orlandobelle]

At Pop for an 11 night stay
Day 2 trash and towels
Day 4 full(ish) clean
Day 8 trash and towels
Day 10 full clean

Trash was not emptied for 4 days - some guests had put full bins outside their rooms 😕

Aventura full service every day- including an apology for not being able to replace the coffee as I had supposedly declined housekeeping one day (I'd obviously returned before they'd finished)