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Old 22 Aug 17, 10:13 AM  
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Logan
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Originally Posted by paulfoel View Post
If it was me they could keep the Fast passes - I'd be kicking off big time.
Ok, it doesn't exactly say you would shout, but this response doesn't sound too calm and reasoned to me. And you are right, noone us perfect, period.
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Old 22 Aug 17, 10:35 AM  
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Originally Posted by paulfoel View Post
Never said I would shout. I would, however, calmly persue the issue.

Yes no-one is perfect but when its a matter of safety they have to be.
And there's no evidence to suggest that in this case Universal did not handle the incident correctly.

Given we don't know their processes/procedures they would use they could even have exceeded what was required under the circumstances. It's all speculation.
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