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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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15 Aug 17, 07:31 PM |
#31
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Apprentice Imagineer
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I really hope you get this sorted. I would stand my ground. I have stayed at AKL but WL is on my list as a must do. If I booked to stay there that is where I expect to stay. The hotel dictates the holiday experience you want. You wanted to be close to MK, ALK does not give you that.
I also had this problem with them on our wedding trip. I had booked the family into POFQ. This was before MDE but when my wedding planner had to link our rooms for the wedding contract we discovered that my parents where in CSR. I sent them a very stern email and I also posted my problem on a forum, not this one unfortunately. A member of VH was on that forum and spotted my problem which might have helped my battle then. Good luck I hope you get the hotel you originally booked.
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1996 WDW Offsite / 2001 DLP HNY / 2002 WDW ASM / 2004 DLP NB / 2008 Our Wedding Trip WDW POFQ & GF / 2009 - WDW CSR / 2010 DLP with bump! NB / 2012 WDW AKL / 2013 DLP HC Our 2017 return DCL / BC / Universal HRH Vlogs |
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15 Aug 17, 07:39 PM |
#32
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VIP Dibber
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If you choose a Refund make sure you can still get whatever deal you have now. Free dining etc.
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15 Aug 17, 07:45 PM |
#33
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Thread Starter
Imagineer
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I can get the deal, only $100 instead of $200 on the gift card though. But that's not the end of the world. I just can't afford anywhere else other than a mod or AKL standard room sadly.
Having a complete meltdown in my head.
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August 2013 - 9 Nights Port Orleans French Quarter August 2015 - 4 Nights Hard Rock Hotel, 12 Nights Coronado Springs Resort September 2016 - Florida with my Prince! Forget Regrets... Or Life Is Yours To Miss.. No Other Road, No Other Way.. No Day But Today.. ♪ |
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15 Aug 17, 07:47 PM |
#34
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Apprentice Imagineer
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Exactly what I was thinking. I assume you booked when the offer for free dining plus $200 gift card was active. If you cancel and rebook with someone else you will loose the right to claim the $200 gift card and therefore be out of pocket (I think it's down to $100 now?)
I truely don't believe the whole hotel is booked out of standard rooms this far out, it's more a case of Virgin's room allocation of standard rooms at AL have been used. Don't forget that the US customers don't start booking until roughly 6-9 months before they travel. Keep pushing for what you want, there may be another wave of rooms released to Virgin at a later date.
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Our magic moment as Grand Marshall's in 2013 WL August 2014 The solo(ish) trip - August 2014 BC August 2016 If it ain't broke, don't fix it - August 2016 Villa 2018 - A change of scene - August 2018 |
15 Aug 17, 07:48 PM |
#35
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Imagineer
Join Date: Nov 15
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Good luck with it. We love AKL but totally agree that if you book somewhere that's where you want and expect to stay. Virgin need to sort out their mistake and upgrade you at WL. Good luck 😊
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15 Aug 17, 07:48 PM |
#36
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VIP Dibber
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What about looking at DVC?
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15 Aug 17, 07:55 PM |
#37
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VIP Dibber
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This is why I'd be kicking up a stink. Had you booked elsewhere you'd have gotten WL with all the perks offered when the free dining deal was released. Now you're in a worse situation thanks to VH so they owe you. As far as you're concerned there has been no benefit to booking with them.
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15 Aug 17, 08:09 PM |
#38
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Imagineer
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How much extra would a WL room with a view be?
Not ideal but could you offer to meet halfway |
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15 Aug 17, 08:36 PM |
#39
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Thread Starter
Imagineer
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£700. But I'm not willing to meet halfway! Not when their offer is £300 less than what we have booked.
__________________
August 2013 - 9 Nights Port Orleans French Quarter August 2015 - 4 Nights Hard Rock Hotel, 12 Nights Coronado Springs Resort September 2016 - Florida with my Prince! Forget Regrets... Or Life Is Yours To Miss.. No Other Road, No Other Way.. No Day But Today.. ♪ |
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15 Aug 17, 09:12 PM |
#40
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Imagineer
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That's awful, I hope you get something sorted. x
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My beloved Jake, miss you loads |
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