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Old 20 May 19, 05:14 PM  
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GlenWa73
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Magicband customisation

Anyone got the Magicband character customisation upgrade to work yet? I keep getting Stich 'ate the page'
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Old 20 May 19, 05:20 PM  
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teachx
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Originally Posted by GlenWa73 View Post
Anyone got the Magicband character customisation upgrade to work yet? I keep getting Stich 'ate the page'
I have got it to work on my laptop but what I do is go to review my order on the My Plans page, when I click on that Stitch ate my page comes up, when that shows I go to the top of the page click on the blue link that says UK and Ireland, then from the drop down menu choose United States. When I click on that the page reloads and bingo I'm into into the Choose A Magic Band for each Guest page, then by clicking on select I get the full selection
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Old 20 May 19, 05:31 PM  
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NewtoOrlando
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Managed to get into it and have chosen but getting error codes when I put payment details in! Frustrating!
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Old 20 May 19, 05:36 PM  
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There is another thread on this, I don't think anyone has managed it so far. I tried via the US page and could pick a band but the transaction would not complete. It is just an error message now.

Edit: Just given it another go and it went through. Olaf for me and BB8 for DH.

Edited at 05:45 PM.
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Old 20 May 19, 05:44 PM  
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NewtoOrlando
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Originally Posted by Claudette View Post
There is another thread on this, I don't think anyone has managed it so far. I tried via the US page and could pick a band but the transaction would not complete. It is just an error message now.
Someone on the other thread said that they managed to get it to go through as they kept pressing retry... I've done that 20 odd times and nothing happens other than the poxy error code
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Old 20 May 19, 05:57 PM  
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NewtoOrlando
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Originally Posted by Claudette View Post
There is another thread on this, I don't think anyone has managed it so far. I tried via the US page and could pick a band but the transaction would not complete. It is just an error message now.

Edit: Just given it another go and it went through. Olaf for me and BB8 for DH.
Is there something I'm doing wrong? I changed the language on the top to US English, and have picked the bands and gone to the payment page and just keeps giving me an error message?
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Miami/CBR/RPR/Bahama Bay Aug 16
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New York - Westin Grand Central - Nov 18
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All Star Sport/POFQ/Aylesbury Villa/Deerfield Beach - Oct 19
Miami/Hard Rock hotel/Pop Century/Legacy Park Dibb Villa - Aug 2022

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Old 20 May 19, 06:01 PM  
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Originally Posted by NewtoOrlando View Post
Is there something I'm doing wrong? I changed the language on the top to US English, and have picked the bands and gone to the payment page and just keeps giving me an error message?
I doubt you are doing something wrong, I just kept trying and trying. I had dozens of error messages before it finally went through.
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Old 20 May 19, 06:29 PM  
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NewtoOrlando
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Originally Posted by Claudette View Post
I doubt you are doing something wrong, I just kept trying and trying. I had dozens of error messages before it finally went through.
Thanks, have tried so many times, will give up and try again another day!
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All Star Sport/POFQ/Aylesbury Villa/Deerfield Beach - Oct 19
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Old 20 May 19, 05:51 PM  
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I want different for split stay and it’s not having it at all.
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Old 20 May 19, 06:35 PM  
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When I was ordering, It kept saying something went wrong and ring the number, I tried a few times then gave up. I thought I’d check my CC to see if it had gone through and it has... 12 times! 😬 they currently say pending next to the transactions so hopefully only one will go through. If not I’ll have to ring Disney. 😤

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