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View Poll Results: What Did You Accept From Disney Re CBR Refurb
A Free Move Keeping DP 17 22.37%
A Move, Charged For and then Refunded 5 6.58%
A Paid Move To Similar or Loss of DP (CALL THEM NOW) 1 1.32%
£50 per night GOODWILL refund 20 26.32%
$25 per night GOODWILL room credit/gc 0 0%
$75 per night GOODWILL room credit/gc 27 35.53%
A Bath With Mickey Mouse 7 9.21%
Multiple Choice Poll. Voters: 76. You may not vote on this poll

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Old 6 Mar 17, 02:53 PM  
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#11
penguin19
Imagineer
 
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Join Date: Jul 12

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Restaurant Reviews: 3
Going 20/8 for 7 nights

Offered$75 a night 23/2 around 11am.

Accepted this offer.

Also received email about gift card.

Awaiting some clarification tomorrow
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Old 6 Mar 17, 02:57 PM  
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#12
solliss
Apprentice Imagineer
 
Join Date: Aug 09
Call 23/02 at 10.30am, offered FOC move or $75 room credit.

Accepted the room credit and was advised that a magic number would be added to my account. I don't have this number.

CM was Destiny.

Check in - 16th August

Also received email re $75 gift card for all guests.
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Old 6 Mar 17, 03:00 PM  
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#13
Archie14
Excited about Disney
 
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Join Date: Jan 15
Thursday 23/2 approx 5.00 spoke to 'Joleena'. Got free transfer to POR. She tried to persuade me the £50 per night deduction was good but I insisted on a free of charge transfer. My new invoice showing change of resort came through as I was on the phone and it is updated on Manage my Booking, but still waiting for MDE to update. I was told this would 5 days...

We check in on 17th May.
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1991 - Villa in Buena Ventura Lakes, 1993 - Villa in Davenport area, 2010 & 2012 Staybridge Suites LBV, 2015 - CBR, 1st time on site, 2017 - CBR We're going back - Oh no we're not, just moved to POR! 2020 - So excited, birthday celebrations at POR July 2020 - COVID CANCELLED , 2022 - Belated celebration trip - staying at CSR
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Old 6 Mar 17, 03:05 PM  
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#14
papamouse
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Join Date: Aug 11
Location: North Of The Wall
Originally Posted by disneygerbil View Post
Booked with Disney Directly.

Originally offered £50 discount
Received email offer of $75

I was unsure if this meant I would receive both so called for clarification

They told me it is one or the other - I accepted the £50 discount and they said there would be a note on my booking saying I would not get the gift card at check in.

Think his name was Dale?
can you repost pls with details and date it was offered, to fit in the time line - and the date u called back, pm
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Old 6 Mar 17, 03:07 PM  
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#15
papamouse
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Join Date: Aug 11
Location: North Of The Wall
hang on theres an imposter in here - only 1 persons bathing with mickey...
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Old 6 Mar 17, 03:12 PM  
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#16
Guest
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I called on the 23rd to find out what was going on and that is when I got offered the £50 off (they offered $25 as well but meh)

Received email on 24th/25th - I am terrible at checking my emails - offering $75 to stay

I emailed asking if that was AS WELL AS - no reply

called this morning 6th to ask and that is when they mentioned it was one or the other and it will all be on the system.
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Old 6 Mar 17, 03:17 PM  
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#17
Maxibabes
Earning More Ears
 
Join Date: Jul 16
Disney Direct

We were offered $75 room credit on our magic band on the 23rd February.
My daughter spoke to Dale and he told her that to move it would cost £2800 more as AKL was the only resort with availability.
We excepted the $75 on our magic band (we have an incident number) and a promise to put us in a quiet part of the resort on arrival.
We then got the email about the $75 gift card. My daughter rang again 2nd March and spoke to Dale again and he said we would only get the gift card not the room credit.
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Old 6 Mar 17, 03:20 PM  
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#18
Tynxuk
Very Serious Dibber
 
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Join Date: Feb 17
Called 23/02, spoke to Trina in Guest Care at about 11:30am. Accepted $75 per night room credit as had made it clear I was happy to stay as long as no building work going on when offered nothing but reassurance all would be fine the day before. Check in to CBR 15th May.
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Old 6 Mar 17, 03:20 PM  
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#19
Aurora2015
Earning My Ears
 
Join Date: Aug 14
Booked with Charter Travel
Check in date 20/9/2017

23/02 I emailed them about it after reading the post on here.
Offered £75 pr pn room credit and accepted it by email that night.

Read comments about the offer being changed to £50 pn refund/credit on invoice and asked Charter if our $75 offer is still valid. Confirmed that as she had it in writing from us before Disney changed the goal posts that it would still be honoured.

01/03 - I emailed Charter following reports of people receiving the refund and also receiving the $75 credit/gift card email direct from Disney to ask if we receive both? Also noticed details of $75 pn gift card now mentioned of MDE app and also on new bookings on Disney's website. - Charter advised they will ask, but not had confirmation yet.
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Old 6 Mar 17, 03:27 PM  
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#20
papamouse
Thread Starter
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Join Date: Aug 11
Location: North Of The Wall
Originally Posted by Aurora2015 View Post
Booked with Charter Travel
Check in date 20/9/2017

23/02 I emailed them about it after reading the post on here.
Offered £75 pr pn room credit and accepted it by email that night.

Read comments about the offer being changed to £50 pn refund/credit on invoice and asked Charter if our $75 offer is still valid. Confirmed that as she had it in writing from us before Disney changed the goal posts that it would still be honoured.

01/03 - I emailed Charter following reports of people receiving the refund and also receiving the $75 credit/gift card email direct from Disney to ask if we receive both? Also noticed details of $75 pn gift card now mentioned of MDE app and also on new bookings on Disney's website. - Charter advised they will ask, but not had confirmation yet.
THIS IS VERY INTERESTING - charter travel have offered you A and Disney are offering B - you will have a clear case to claim Charter for A. ANy chance you could call them and get some confirmation - same with people for OA

This could be a test case for the #$75club

every contract is different - but you all seem to be in the same boat

not charter or oas mess but they are not liable as they offered it to you,.
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PSSSST - Downloadable Itinerary Spreadsheet?
https://www.thedibb.co.uk/forums/sho... php?t=1020649

2024 Early Booker Discounts Calculator Spreadsheet here:
https://www.thedibb.co.uk/forums/sho...php?p=15848077
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