BA 2021 cancellation thread

[Softy]

Originally Posted by munmun

Moved my September Avios flights to deposit paid flights in December/January where I couldn't get Avios flights but the Customer Service lady pulled them from somewhere!
Taken a voucher for the deposit I had paid so 2ill use that for next summer. Very good service, answered phone quickly and no hassle at all.

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If they cancel an Avios flight, you can rebook for any date. There doesn’t have to be Avios availability for the new date.

[munmun]

Originally Posted by Softy

If they cancel an Avios flight, you can rebook for any date. There doesn’t have to be Avios availability for the new date.

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Yes, you right

[dil2373]

just spent 3 hours on webchat and to transfer booking to fbruary 22 BA want an EXTRA £2900 just for flights, didn't get as far as quoting the extra car hire. Only paid £3500 for flights & car hire so price nearly doubled. Taken the refund

[Cocobean121]

Seeing lots of different scenarios here, can anyone confirm the following before I phone, so I know my options?

Flight only, not a package - a) full refund, b) voucher, or c) move flights to a different date and not have to pay any extra? It’s point c) that I’m interested in, as I can see others having to pay extra, but that’s not what I understood previously?

If anyone can help for flight only I’d be grateful. Thanks.

[Orlandobelle]

Originally Posted by Cocobean121

Seeing lots of different scenarios here, can anyone confirm the following before I phone, so I know my options?

Flight only, not a package - a) full refund, b) voucher, or c) move flights to a different date and not have to pay any extra? It’s point c) that I’m interested in, as I can see others having to pay extra, but that’s not what I understood previously?

If anyone can help for flight only I’d be grateful. Thanks.

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We were flight only (not Fl) with BA

Options presented via "manage my booking" were
*accept a move to the next available flight
*move to alternative dates (same destination) at no extra cost
*request a refund

We moved from June to September- full choice of flight times & it should have cost a lot more...

It was all done online- no need to ring

[Cocobean121]

Originally Posted by Orlandobelle

We were flight only (not Fl) with BA

Options presented via "manage my booking" were
*accept a move to the next available flight
*move to alternative dates (same destination) at no extra cost
*request a refund

We moved from June to September- full choice of flight times & it should have cost a lot more...

It was all done online- no need to ring

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Great, thank you! I think I may need to call tho as flights not out for September 2022 yet, not sure how that one will work!

[2point]

Originally Posted by Cocobean121

Great, thank you! I think I may need to call tho as flights not out for September 2022 yet, not sure how that one will work!

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Change your flights to something in the next 12 months, then go in again when they are available for your dates and change again.

[Cocobean121]

Originally Posted by 2point

Change your flights to something in the next 12 months, then go in again when they are available for your dates and change again.

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Surely I’d have to pay any difference then as it would be me moving them, not because it was cancelled?

[dil2373]

Originally Posted by Cocobean121

Seeing lots of different scenarios here, can anyone confirm the following before I phone, so I know my options?

Flight only, not a package - a) full refund, b) voucher, or c) move flights to a different date and not have to pay any extra? It’s point c) that I’m interested in, as I can see others having to pay extra, but that’s not what I understood previously?

If anyone can help for flight only I’d be grateful. Thanks.

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I was under the impression that I wouldn't pay extra but as you can from a copy of the webchat they wanted an extra £2900

[Softy]

Originally Posted by dil2373

I was under the impression that I wouldn't pay extra but as you can from a copy of the webchat they wanted an extra £2900

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If it’s flight only try again with someone different or try and do it yourself in manage your booking.