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Old 7 May 19, 12:22 PM  
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EMB4
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Attraction Tickets Direct Confirmation Help!

Hi!

I may be worrying too much! however, we booked with ATD yesterday morning, had our order number e-mail with the order status - Action Required.

I've logged on this morning and ATD is still showing the booking as processing . Never booked accommodation with ATD before so just wondering if this is normal and if I just need to be patient?

Just slightly concerned as I know a few people have had issues with rooms not actually being available and I don't want to get too excited before I see the words confirmed
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Edited at 12:24 PM.
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Old 7 May 19, 12:24 PM  
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loves2plan
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Yes, it's perfectly normal and nothing to worry about

Mine still says that and I booked in April 2018 for October this year. It's all linked to MDE though and a live booking. I believe it says that until you have paid in full.
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Old 7 May 19, 01:04 PM  
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AMG82
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We booked with them on Saturday and mine says the exact same thing, I too have never booked with them, but wasn’t worrying too much as if there was a problem surely they wouldn’t let me believe I had booked and then further down the line tell me otherwise 🤔 to be truthful until you mentioned it I hadn’t even clocked it ☺️ Xx
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Old 7 May 19, 01:29 PM  
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Lily8
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Loves2plan is correct, the booking shows as 'processing' until fully paid. Our booking was confirmed and linked to MDE without any issues while showing as 'processing'.
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Old 7 May 19, 01:30 PM  
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Miss_Shell
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Originally Posted by Lily8 View Post
Loves2plan is correct, the booking shows as 'processing' until fully paid. Our booking was confirmed and linked to MDE without any issues while showing as 'processing'.
Yep, this is correct. When we paid ours off it automatically changed (or so it seemed) to confirmed
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Old 8 May 19, 11:26 AM  
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EMB4
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Thanks for putting my mind at rest everyone

We will wait until we can link it up on MDE
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