Attraction Tickets Direct Confirmation Help!

[EMB4]

Hi!

I may be worrying too much! however, we booked with ATD yesterday morning, had our order number e-mail with the order status - Action Required.

I've logged on this morning and ATD is still showing the booking as processing . Never booked accommodation with ATD before so just wondering if this is normal and if I just need to be patient?

Just slightly concerned as I know a few people have had issues with rooms not actually being available and I don't want to get too excited before I see the words confirmed

[loves2plan]

Yes, it's perfectly normal and nothing to worry about

Mine still says that and I booked in April 2018 for October this year. It's all linked to MDE though and a live booking. I believe it says that until you have paid in full.

[AMG82]

We booked with them on Saturday and mine says the exact same thing, I too have never booked with them, but wasn’t worrying too much as if there was a problem surely they wouldn’t let me believe I had booked and then further down the line tell me otherwise 🤔 to be truthful until you mentioned it I hadn’t even clocked it ☺️ Xx

[Lily8]

Loves2plan is correct, the booking shows as 'processing' until fully paid. Our booking was confirmed and linked to MDE without any issues while showing as 'processing'.

[Miss_Shell]

Originally Posted by Lily8

Loves2plan is correct, the booking shows as 'processing' until fully paid. Our booking was confirmed and linked to MDE without any issues while showing as 'processing'.

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Yep, this is correct. When we paid ours off it automatically changed (or so it seemed) to confirmed

[EMB4]

Thanks for putting my mind at rest everyone

We will wait until we can link it up on MDE