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Old 23 Mar 20, 03:23 PM  
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#11
DreamDisney
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Arghhh, that's so frustrating! But thanks for updating me. Have family members also looking to cancel.

When did you email again, was it yesterday?
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Old 23 Mar 20, 03:32 PM  
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#12
lollina
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Originally Posted by DreamDisney View Post
Arghhh, that's so frustrating! But thanks for updating me. Have family members also looking to cancel.

When did you email again, was it yesterday?
Just this morning, I was not expecting a response so quickly!
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Old 26 Mar 20, 05:29 PM  
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#13
lam
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I wonder if this email address will work if you want to 'postpone' the holiday to another date? I don't think I can do that online. Does anyone know?

Thanks
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Old 28 Mar 20, 12:00 AM  
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#14
suehen
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I did mine by email and was asked to call them on Wednesday the full payment went back on my Credit Card today.
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Old 28 Mar 20, 09:41 AM  
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#15
bighal
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Originally Posted by lam View Post
I wonder if this email address will work if you want to 'postpone' the holiday to another date? I don't think I can do that online. Does anyone know?

Thanks
Probably not as what happens if there is no availability for tour new dates? You would still need to ring to discuss it.
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Old 28 Mar 20, 05:38 PM  
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#16
lam
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Did you all have a travel date before 31st March?

Did any of you lose your deposit?


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Old 28 Mar 20, 05:39 PM  
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#17
lam
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Thanks bighal that makes sense.
I'll await to see if they will do free dining next year and will decide thereafter, what to do.
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Old 29 Mar 20, 12:13 PM  
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#18
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My check in date was 22nd May, full deposit returned including a 50 amendment fee I had paid to change our room type from what we booked initially.
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