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Old 18 Mar 20, 03:12 PM  
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#1
mermaids1960
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Angry with DVC

So having had a reservation for March 20th for a few nights and unable to go as Disney are closed as well as the travel restrictions, my points will be returned but I have to use them by June 2020 as they are June 2019 use year and I missed the banking window
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Old 18 Mar 20, 03:20 PM  
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Disneyloverz
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Exactly the same happened to us.
We were due to stay 2nd April, now the points have to be used by end May 2020 and we have already paid Virgin £1000 to move flights to August
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Old 18 Mar 20, 03:22 PM  
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mermaids1960
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Itís a disgrace
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Old 18 Mar 20, 03:29 PM  
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Disneyloverz
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I totally agree, I can't believe they are doing this to people!

My points came from 2020 and they won't put them back where they came from.
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Old 18 Mar 20, 03:34 PM  
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PoohBears#1fan
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That's terrible! I thought they were being a lot more forgiving with where points went back to, but haven't really paid much attention tbh as we don't need to worry about it for a few months.
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Old 18 Mar 20, 03:40 PM  
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Platypus P
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Me too. Booking 11 - 17 April. 159 points will have to be used by 31st May and too late to bank them. The trip wasn't cancelled voluntarily. We cant get into the USA . This trip was 11 months in the planning. No way will it be reorganised by May 31st. And to make it worse, the points were gifted to a friend so he could take his little girls to WDW.

Its worked out very unlucky for those of us with use years ending soon. 159 points lost. Hope they reconsider this policy. Very upset at the moment.
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Old 18 Mar 20, 04:43 PM  
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I can see why DVC have done this as tbe system can not handle all those unexpected extra points.
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Old 18 Mar 20, 05:05 PM  
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Disneyloverz
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While I understand what you're saying, I just want my points going back to where they have been borrowed from so they are not 'extra'
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Old 18 Mar 20, 05:07 PM  
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mermaids1960
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I just feel bad as Iíve let dibbers buy some and they canít go, I would love to have banked them so I could give them something 😭
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Old 18 Mar 20, 05:18 PM  
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lam
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So much for the Disney difference.

surely they could've put a special arrangement in place for those points?
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