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Old 22 Aug 19, 08:06 PM  
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craigstacey
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Cancel then rebook on-site

I have canceled my room at Pop as wanted to upgrade to deluxe resort however on the phone I couldn’t get the price I was seeing online (due to current discount online of 15%). I’m aware I’ll get charged £100 to cancel but the discount makes it worthwhile.

I sent an email to cancel today but wondered if I have to wait until confirmation of cancellation of Pop room before I can book a deluxe resort?
Anyone know?
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Old 22 Aug 19, 08:10 PM  
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tink111
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I’d wait for confirmation if you have the time too! You could always ring in a few days to confirm... better safe than sorry!
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Old 22 Aug 19, 08:40 PM  
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sha9
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Who have you booked with? If you’re satisfied that you are able to cancel I’d just go ahead and book the new resort.
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Old 22 Aug 19, 08:46 PM  
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craigstacey
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Originally Posted by sha9 View Post
Who have you booked with? If you’re satisfied that you are able to cancel I’d just go ahead and book the new resort.
Direct with Disney UK. Have rebooked as don’t want to miss the discount 👍🏻
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Edited at 09:15 PM.
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Old 22 Aug 19, 09:16 PM  
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sha9
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Originally Posted by craigstacey View Post
Direct with Disney UK. Have rebooked as don’t want to miss the discount 👍🏻
Discount?

Never mind, I’ve just looked at the website. I don’t remember them doing this before. They must not have had the sales they expected.
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Edited at 09:19 PM.
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Old 22 Aug 19, 09:20 PM  
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craigstacey
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I got 15% off room for December. Seems to be on all resorts where there’s availability.
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