Go Back   theDIBB > Walt Disney World and Other Florida Vacation Planning > Trip Planning Florida
Forgotten Password?
Notices
Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips.
Attraction Tickets Direct
Reply
Thread Tools Search this Thread Display Modes
Unread 24 Aug 19, 08:50 PM  
Link to this Post
#1
pigginpink
VIP Dibber
 
pigginpink's Avatar
 
Join Date: Apr 07
Mobile Advice booking error

I have booked a holiday and paid for it by dd and the last payment was the 27th July the agent booking made an error on my debit set up and after 12 months there is a shortfall of 120.00 they have threatened to cancel if I do not pay they admitted it was there mistake what can I do 😦
pigginpink is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Disney All Star Sports
Reply With Quote
Unread 24 Aug 19, 08:55 PM  
Link to this Post
#2
jim jehosofat
slightly serious Dibber
 
Join Date: Aug 14
Sorry, my take is you owe the money so if you still want to go you'll need to pay up. You must have been aware that your payments weren't going to cover the cost.
jim jehosofat is online now Boy Mouse Click to view Members Gallery Click to view Members Trip Plans
Going back in
Reply With Quote
Unread 24 Aug 19, 08:56 PM  
Link to this Post
#3
Lisa29
VIP Dibber

 
Join Date: Mar 10

Lisa29's Reviews
Hotel Reviews: 7
Restaurant Reviews: 13

theDIBB Guidebook
Pages Created: 1
Guidebook Photos: 344
Guidebook Reviews: 8
Unfortunately I dont think there is anything you can do. Yes they have admitted they havent collected the correct amount each month however the total cost of your holiday was x amount and that is what you need to pay.

Did you not realise that the amount you were paying each month wasnt going to add up to the balance you owed?
__________________

In progress - Another Wedding Trip, October 2019
COMPLETE - The Land, Sea and Wedding Trip Report, October 2015
Complete - Five Little Ones Take the Adults!
The link to the post with my Christmas reveal is HERE
IG - Lisas29 and familyanddisney

00 Lindfields Villa/01 Quality Inn Plaza/04 Hampton Lakes Villa/07 Honeymoon ASMo & RPR/Xmas 08 Highlands Reserve Villa/10 KV-VB-RPR&BLT/13 SSR/15 OKW, KV and Disney Dream/17 DLP/19 POR
Lisa29 is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Another Wedding Trip
Reply With Quote
Unread 24 Aug 19, 08:57 PM  
Link to this Post
#4
ch1ps
Imagineer
 
ch1ps's Avatar
 
Join Date: Jan 11

ch1ps's Reviews
Hotel Reviews: 3
Restaurant Reviews: 5
To set up a direct debit a letter (sometimes/some companies send by email) this has to be sent 10 days prior to the first payment coming out. You should have had that letter when you started the payments. Do you still have the letter? If so, please check it and see if they laid out the payments in a schedule.

But I assume the price quoted is what you need to pay, so is there still 120 owing?

Not sure if they can cancel the holiday, please check the T&Cs.
__________________
Done: 2000, 2003, 2011, 2015 Quality Inn International, 2013 Clarion Inn LBV, 2015 POFQ, 2016 Avanti Resort, 2017 DLP Sequoia Lodge, 2018 POR
Upcoming: Rosen Inn International
ch1ps is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Getting married in Orlando trip
Reply With Quote
Unread 24 Aug 19, 09:02 PM  
Link to this Post
#5
Bouncing Tigger
VIP Dibber

 
Bouncing Tigger's Avatar
 
Join Date: Jun 11

theDIBB Guidebook
Guidebook Photos: 1
Why wouldn't you pay it? It's not as though you're having to pay 120 extra than the original quoted holiday price. I understand they made a mistake but unfortunately for you, you still owe them that money.
__________________

Quality Inn International Oct 97 & Sep 2002
Rosen Inn @ Pointe Orlando Nov 2006
Coco Key Hotel & Water Park Oct 2012
POR Oct 2017 30th anniversary trip
May 2019 POFQ
Bouncing Tigger is offline Click to view Members Gallery Click to view Members Trip Plans
Disney obssessed
Reply With Quote
Unread 24 Aug 19, 09:08 PM  
Link to this Post
#6
pigginpink
Thread Starter
VIP Dibber
 
pigginpink's Avatar
 
Join Date: Apr 07
Mobile

I was told the price of the direct debit which was for the cost of the holiday the mistake wasnt found out till the last payment even the travel agents didnt know until I queried it I was told the direct debit covered the price of the holiday so I believed them
pigginpink is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Disney All Star Sports
Reply With Quote
Unread 24 Aug 19, 09:18 PM  
Link to this Post
#7
sha9
VIP Dibber

 
sha9's Avatar
 
Join Date: Sep 08

sha9's Reviews
Hotel Reviews: 5
Restaurant Reviews: 1
Mobile

I dont think theres any way out of this. If the original price quoted includes that 120 I would imagine youll need to pay it.
__________________
Lisa

Dining Reports
2011,2012, 2014, 2016, 2017, 2018
Trip reports
2016, 2017, 2018
sha9 is online now Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
First time QSDP at CSR!
Reply With Quote
Unread 24 Aug 19, 09:23 PM  
Link to this Post
#8
Lisa29
VIP Dibber

 
Join Date: Mar 10

Lisa29's Reviews
Hotel Reviews: 7
Restaurant Reviews: 13

theDIBB Guidebook
Pages Created: 1
Guidebook Photos: 344
Guidebook Reviews: 8
How much does your paperwork say your holiday costs in total? If what you have paid by DD doesnt add up to this, then the 120 needs to be paid.
__________________

In progress - Another Wedding Trip, October 2019
COMPLETE - The Land, Sea and Wedding Trip Report, October 2015
Complete - Five Little Ones Take the Adults!
The link to the post with my Christmas reveal is HERE
IG - Lisas29 and familyanddisney

00 Lindfields Villa/01 Quality Inn Plaza/04 Hampton Lakes Villa/07 Honeymoon ASMo & RPR/Xmas 08 Highlands Reserve Villa/10 KV-VB-RPR&BLT/13 SSR/15 OKW, KV and Disney Dream/17 DLP/19 POR
Lisa29 is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Another Wedding Trip
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump

Attraction Tickets Direct

All times are GMT +1. The time now is 01:52 PM.


Powered by vBulletin - Copyright © 2000 - 2019, Jelsoft Enterprises Ltd.

theDIBB Menu

Florida Tix

US Dollar Rates
ASDA  $1.2242
CaxtonFX  $1.2187
Covent Garden FX  $1.2308
FAIRFX  $1.2220
John Lewis  $1.2307
M&S  $1.2015
Post Office  $1.2202
Sainsburys  $1.2217
TESCO  $1.2262
Travelex  $1.2158
Updated: 13:30 22/09/2019

theDIBB Charities
Cancer Research UK
DIBB Members have Donated: £10,130
£


Macmillan Cancer Support
DIBB Members have Donated: £1,085
£

Euro Rates
ASDA  €1.1107
CaxtonFX  €1.1059
Covent Garden FX  €1.1163
FAIRFX  €1.1100
John Lewis  €1.1196
M&S  €1.0935
Post Office  €1.1080
Sainsburys  €1.1099
TESCO  €1.1123
Travelex  €1.1032
Updated: 13:30 22/09/2019

Orlando Weather
Florida Time
Sun 22nd Sep 8:52am
Now: 23C/73F
Scattered Clouds
Scattered Clouds
Cloud Cover: 40%
Wind: 7mph - NE Arrow points to where the wind is coming from.
Pressure: 1020mb
Humidity: 78%
Illuminations Smoke
Updated: 12:50 22/09/2019