Notices
Guest Services Site Questions, a tech query or just want to test something.

Reply
 
Thread Tools Search this Thread Display Modes
Old 13 Jun 21, 02:25 PM  
Link to this Post
#1
Gill635
Imagineer
 
Gill635's Avatar
 
Join Date: Feb 06

Gill635's Reviews
Hotel Reviews: 1
Mobile Disney+ Synching Issue

Hi Everyone

I’m having an issue I’m hoping someone here can help with.

I have my Disney+ app on my iPhone, as well as on my Firestick to watch through the TV.

The problem I have, is that the series won’t sync together to keep up my progress. Prime example, I’m currently rewatching Once Upon A Time. My Firestick thinks I’m still on season 2, but on my iPhone I’m up to season 3.

Is there a way of synching them so that they keep pace together at all?

I use both as I watch on my break at work. Both are logged into the same account, and I’m using the same profile on both.

Thanks in Advance

Gill
__________________
Gill635 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 14 Jun 21, 03:07 PM  
Link to this Post
#2
Nimbus
Imagineer
 
Nimbus's Avatar
 
Join Date: Jul 10
Location: South Manchester

Nimbus's Reviews
Hotel Reviews: 8
Restaurant Reviews: 21

theDIBB Guidebook
Guidebook Photos: 36
Guidebook Reviews: 2
Hmm, that's strange. I log in using my iPhone, iPad, and using a Roku stick attached to my TV (similar to a Firestick). And they all sync.

I can't find anything on the Disney+ app about syncing across devices so I assume this happens automatically without having to do anything.

The only thing I can think of is whether you are streaming the episodes or downloading them and watching them later?
__________________
DLC: Jun 1996 // DLP: Aug 2013 // WDW: Dec 1997 | Feb 2000 | Mar 2001 | Feb 2006 | Oct 2010 | May 2012 | Aug 2014 | Apr 2016 | Apr 2023

~ Trip Report Indexes ~

Edited at 03:09 PM.
Nimbus is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 14 Jun 21, 10:17 PM  
Link to this Post
#3
Gill635
Thread Starter
Imagineer
 
Gill635's Avatar
 
Join Date: Feb 06

Gill635's Reviews
Hotel Reviews: 1
Mobile

Originally Posted by Nimbus View Post
Hmm, that's strange. I log in using my iPhone, iPad, and using a Roku stick attached to my TV (similar to a Firestick). And they all sync.

I can't find anything on the Disney+ app about syncing across devices so I assume this happens automatically without having to do anything.

The only thing I can think of is whether you are streaming the episodes or downloading them and watching them later?
Thank you so much for replying!

I have downloaded some episodes to watch in work, but it’s the ones prior to this that don’t seem to sync up. It’s like both devices are measuring what I’ve watched as if the accounts are different.

It’s such a ridiculous thing, but it’s got me really frustrated.

I can’t find anything on the app or google to explain it either!
__________________
Gill635 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 14 Jun 21, 10:30 PM  
Link to this Post
#4
400ixl
Imagineer
 
Join Date: Mar 12
Is the series on the watchlist on both devices?
400ixl is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 15 Jun 21, 07:38 AM  
Link to this Post
#5
Gill635
Thread Starter
Imagineer
 
Gill635's Avatar
 
Join Date: Feb 06

Gill635's Reviews
Hotel Reviews: 1
Mobile

Originally Posted by 400ixl View Post
Is the series on the watchlist on both devices?
Do you mean the list where you would click on the plus to bookmark it as something you would watch?

If so, I’m not sure about the TV as I’m currently at work, but it’s not on a watch list on my phone app
__________________
Gill635 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 3 Jul 21, 07:42 AM  
Link to this Post
#6
Gill635
Thread Starter
Imagineer
 
Gill635's Avatar
 
Join Date: Feb 06

Gill635's Reviews
Hotel Reviews: 1
Mobile

Sorry, I’ve not managed to update here for ages!

Nope, not on watch lists across either device
__________________
Gill635 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 08:37 AM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2354
CaxtonFX  $1.2306
Covent Garden FX  $1.2544
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2354
TESCO  $1.2364
Travelex  $1.2353
Updated: 07:30 29/03/2024
Euro Rates
ASDA  €1.1447
CaxtonFX  €1.1419
Covent Garden FX  €1.1526
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1435
Updated: 07:30 29/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X