Notices
General Chat This forum is for general topics and chat type threads.

Reply
 
Thread Tools Search this Thread Display Modes
Old 19 Jul 19, 10:38 AM  
Link to this Post
#1
Excitedx4
Imagineer
 
Excitedx4's Avatar
 
Join Date: May 13

Excitedx4's Reviews
Restaurant Reviews: 2
Anyone clued up with the compensation for flights?

Not sure if we are entitled to anything but it’s worth a shot hey!

Yesterday we flew from Manchester-Atlanta-Miami. Due to land in Miami at 7.05pm. We arrived at 11.20pm. Man-Atlanta via virgin fab in time. Atlanta to Miami via delta 4 1/4 hour delay. Firstly due to thunderstorms an hour delay, but they loaded us onto the flight and we sat there for 2 hours waiting for what they described at deadhead crew? Basically they said they didn’t know what was going on they had been in touch with their operations (Delta) and were waiting for information on this crew. (1 person) all other crew members had waited at the gate with us so it wasn’t crew going over their hours. Also the thunderstorms delayed the flight shortly but ultimately it was their missing crew that caused the major delay!

Any ideas?

We finally got to our hotel in Fort Lauderdale at 1am USA time impacting our first day also)
Excitedx4 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 10:40 AM  
Link to this Post
#2
Excitedx4
Thread Starter
Imagineer
 
Excitedx4's Avatar
 
Join Date: May 13

Excitedx4's Reviews
Restaurant Reviews: 2
Plus 2 of our cases are damaged ground crew told us delta will reimburse but at midnight 5am uk time I just didn’t care at all! I needed sleep
Excitedx4 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 10:54 AM  
Link to this Post
#3
markpwa8
Very Serious Dibber
 
Join Date: Sep 09
For your cases, you just need to visit the airline website and put a claim in. We did this with Virgin and BA and both successful with no issues.

with regards to your flight, not an expert on this, but I am sure if more than 3 hours late, you are entitled, however if its weather driven, might not be the case, as its out of their hands.

Glad you eventually arrived.
markpwa8 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 10:56 AM  
Link to this Post
#4
Excitedx4
Thread Starter
Imagineer
 
Excitedx4's Avatar
 
Join Date: May 13

Excitedx4's Reviews
Restaurant Reviews: 2
Originally Posted by markpwa8 View Post
For your cases, you just need to visit the airline website and put a claim in. We did this with Virgin and BA and both successful with no issues.

with regards to your flight, not an expert on this, but I am sure if more than 3 hours late, you are entitled, however if its weather driven, might not be the case, as its out of their hands.

Glad you eventually arrived.
Thanks! The weather slightly delayed the flight but the major delay was delta lack of crew members!
Excitedx4 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 10:57 AM  
Link to this Post
#5
Excitedx4
Thread Starter
Imagineer
 
Excitedx4's Avatar
 
Join Date: May 13

Excitedx4's Reviews
Restaurant Reviews: 2
Certainly no storm in Atlanta whilst we sat and waited from 2.30 until 10pm which was frustrating!
Excitedx4 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 11:37 AM  
Link to this Post
#6
markpwa8
Very Serious Dibber
 
Join Date: Sep 09
Originally Posted by Excitedx4 View Post
Thanks! The weather slightly delayed the flight but the major delay was delta lack of crew members!
Ah ok. I would enjoy your holiday but if you get chance, get on their website and look to start the ball rolling.

If they reject it, I would imagine plenty on here can advise next steps etc or even check Martin Lewis website out for more help.
markpwa8 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 01:24 PM  
Link to this Post
#7
Excitedx4
Thread Starter
Imagineer
 
Excitedx4's Avatar
 
Join Date: May 13

Excitedx4's Reviews
Restaurant Reviews: 2
Thank you 😁
Excitedx4 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 01:29 PM  
Link to this Post
#8
DisneyWannabe
Imagineer
 
DisneyWannabe's Avatar
 
Join Date: Feb 09
EU rules are if you land more than 4 hours after expected arrival outwith exceptional circumstances.

As you say weather may be a factor in the delay, I am not sure they would have to pay out, however, it can't hurt to try?
__________________
Solterra- July/August 2019 (3 Weeks) Hampton Lakes - August 2017 (3 Weeks) Ellihunts CBR & Villa Aug 2016 (4 Weeks) - Irish Boomerang: SNN-LHR-MIA - Cresent Lakes - Aug 2014 - OKW & Indian Creek - July/Aug 2013 (4 weeks) - OKW & Cumbrian Lakes Villa August 2010 - 3rd "Mmmm? " ..Orange Tree Villa August 2009... Mission Park Villa Easter 2008 - Family Visit... Comfort Inn LBV September 2000 - 1st Visit (couple)
DisneyWannabe is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 01:40 PM  
Link to this Post
#9
scooby99
Imagineer
 
scooby99's Avatar
 
Join Date: Apr 04
Location: London
EU 261 applies to delays on flights leaving an airport in the EU &/or on an EU based airline.
Not sure how that affects a delay on a flight leaving a US airport on a US based airline.

Not sure if the fact that you've booked a through ticket via VS overrides this or not.
I'm no expert on this so happy for others with more knowledge to advise.

Edited at 10:50 PM.
scooby99 is offline Click to view Members Trip Plans Add Member to Ignore List
Old 19 Jul 19, 02:02 PM  
Link to this Post
#10
Jennywren
VIP Dibber
 
Jennywren's Avatar
 
Join Date: Jun 18
Location: Lincolnshire
Hi

I am no expert either but found this which may help
euclaim/blog/new-c...side-of-the-eu

Good luck
Jennywren is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 11:36 AM.


Powered by vBulletin - Copyright © 2000 - 2020, Jelsoft Enterprises Ltd.
Latest News
Posted in Hong Kong Disneyland
On 22nd September 8:15am
After initially reopening on 18th June Hong Kong Disneyland had to close again a month... Read More »
Posted in Disney Games
On 19th September 10:43am
Hasbro has released a new version of Disney Villains Monopoly that will bring out the... Read More »
Posted in Walt Disney World
On 18th September 9:02am
Disney has confirmed that that their two water parks, Typhoon Lagoon and Blizzard Beach will... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
CaxtonFX  $1.2410
Covent Garden FX  $1.2540
FAIRFX  $1.2676
John Lewis  $1.2469
M&S  $1.2245
Post Office  $1.2227
Sainsburys  $1.2407
TESCO  $1.2426
Travelex  $1.2400
Updated: 11:30 23/09/2020
Euro Rates
CaxtonFX  €1.0593
Covent Garden FX  €1.0727
FAIRFX  €1.0672
John Lewis  €1.0672
M&S  €1.0484
Post Office  €1.0465
Sainsburys  €1.0621
TESCO  €1.0640
Travelex  €1.0600
Updated: 11:30 23/09/2020

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now