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Old 19 Sep 19, 02:46 PM  
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#11
Tinkerbell
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Old 19 Sep 19, 04:49 PM  
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#12
neilhd
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Originally Posted by neilhd View Post
I called them last night (their website says 9am-9pm) as I wanted to add a room to our booking, but got told the Hotels team go home at 17:30...

So I was told to email instead. I did that and haven't heard anything back yet. I'm trying to give them £4000 but they don't seem that interetested.

So for me, at the moment, the service isn't great.
Within minutes of posting this they came back to me with a lovely polite response.

I think I was too impatient
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