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Old 21 May 17, 07:56 AM  
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#11
Taffy1959
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Originally Posted by dx4100 View Post
caa/Passengers/Res...re-downgraded/

If you get downgrade you should be getting much more than just the PE upgrade cost back! Always claim
Wish we'd known about this last year when we were downgraded coming back from Cuba we were given £50 each but they only paid it for DH and despite me emailing and phoning numerous times they just ignored me :angry:eventually had to email the CEO before we got the refund.
This was also on top of a 27 hour delay
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Old 21 May 17, 10:19 AM  
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#12
Toffee Lady
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Originally Posted by Yorkshireguy View Post
That's a decent price. The Seat Booking Costs would be deducted for the leg you have upgraded with so be even cheaper.
many thanks for your speedy reply... think I am going to book it! DH a little concerned he won't have as much legroom as the exit seat but think I have persuaded him with all the other benefits :-)
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Old 21 May 17, 03:04 PM  
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#13
scottsman
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I loved TC premium and found it has lots of leg room

as said above the staff are great and as the separate this from the main cabin the 2 staff have very few people to work with.

Free sundown check in, free drinks, free fast track security, extra baggage and for me the best was the priority check in desk
when we arrived at MCO TC had 4 flights leaving at roughly the same time to the q was massive where as at the priority desk we walked straight up to the desk with no waiting!

for me I was gutted that it was fully booked this year :angry:
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Old 21 May 17, 05:55 PM  
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#14
ruddian
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Join Date: Mar 15
We have TC Premium booked for October this year. I have aquestion if OP doesnt mind me asking?

We have our seats booked do we still need to check in before or can we do it at the airport the morning we leave?
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Old 22 May 17, 06:22 AM  
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#15
Yorkshireguy
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Originally Posted by ruddian View Post
We have TC Premium booked for October this year. I have aquestion if OP doesnt mind me asking?

We have our seats booked do we still need to check in before or can we do it at the airport the morning we leave?
Yes fine to Check In at airport on day. As long as seats selected all good!
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Old 22 May 17, 11:43 AM  
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#16
HolidayDreams
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Originally Posted by Toffee Lady View Post
Hi just looking for a bit of advice please. I have prebooked the exit seats on my Thomas cook flight outward and return. If I were to upgrade to PE on the way out- would they take the price I have paid off the cost of the upgrade? It is £70 each to upgrade one way at the moment ... is that a good price?
Many thanks
That is a great upgrade price.
Do you mind me asking who you contacted to get it and how long before the flight? We have already got booked seats and priority going out, so a good price to upgrade may be possible.
Although with 2 kids and the extra APD I think it will still be a high price for us.
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Old 22 May 17, 01:12 PM  
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#17
Toffee Lady
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Originally Posted by HolidayDreams View Post
That is a great upgrade price.
Do you mind me asking who you contacted to get it and how long before the flight? We have already got booked seats and priority going out, so a good price to upgrade may be possible.
Although with 2 kids and the extra APD I think it will still be a high price for us.
hi not got it yet. saw it on the thomas cook website it was the difference between the EC and PE flight. when I called them they said it was available... but because I booked thru expedia I had to call them. they wouldnt do it. not done it yet, probably not even available now! in work today so can't do it.
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Old 22 May 17, 01:24 PM  
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#18
HolidayDreams
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Originally Posted by Toffee Lady View Post
hi not got it yet. saw it on the thomas cook website it was the difference between the EC and PE flight. when I called them they said it was available... but because I booked thru expedia I had to call them. they wouldnt do it. not done it yet, probably not even available now! in work today so can't do it.
Thanks I will take a look for my flight. How long before was this, last minute or a few months etc?
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Old 23 May 17, 12:52 PM  
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#19
LisaR76
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I've been looking at TC PE recently for next September. The only thing putting me off booking is the downgrading that could happen. I would be absolutely devastated if we were downgraded and had to be squashed up. I am tall and pooh shaped so find the extra space really helpful, at least i know with Virgin/BA all their planes have it.
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Old 23 May 17, 09:37 PM  
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#20
HolidayDreams
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Originally Posted by Toffee Lady View Post
hi not got it yet. saw it on the thomas cook website it was the difference between the EC and PE flight. when I called them they said it was available... but because I booked thru expedia I had to call them. they wouldnt do it. not done it yet, probably not even available now! in work today so can't do it.
When I went on live chat as an upgrade price they would only give me the difference between the price I paid and the price on their 'system', which is a lot higher than their website! For our outbound they wanted for 2 adults 2 kids an extra £1040!
I was hoping for A LOT better than that!
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