Emailing hoteladmin at attractiontickets

shabbadoof · 22 Jan 21, 03:57 PM

Hi all

Has anyone sent them an email recently about moving your holiday and if so how long did it take to get a reply?

i sent them an email the other morning but so far I've not had anything back..

Just wondering of others recent experience.

derenstar · 22 Jan 21, 05:11 PM

Hello, I emailed hotel admin to change our hotel for our Disney stay on the morning of Monday 18/01. I received a reply towards the end of the working day on Tuesday 19/01. I replied to this the same day but did not receive a response back till yesterday (Thursday 21/01). I have used them in the past and they are normally quite quick but you know� Covid and all that...

I'm sure they will respond soon enough.

shabbadoof · 22 Jan 21, 11:07 PM

Originally Posted by derenstar

Hello, I emailed hotel admin to change our hotel for our Disney stay on the morning of Monday 18/01. I received a reply towards the end of the working day on Tuesday 19/01. I replied to this the same day but did not receive a response back till yesterday (Thursday 21/01). I have used them in the past and they are normally quite quick but you know� Covid and all that...

I'm sure they will respond soon enough.

Thanks, hopefully they'll get back to me soon

Can't believe we're having to move our holiday for the 3rd time! They're probably sick of me endlessly moving a balance I never end up paying off at the moment lol

**Grumps Mrs** · 23 Jan 21, 11:54 PM

Think my replies have been averaging three days, we're currently on move number 4!
Bet they can't wait for the days of folk booking and actually going

Guest · 25 Jan 21, 12:47 PM

The patience they've had with me is unbelieveable. Hotel moves, ticket moves, ticket credits etc. I found that they were a little slower at the peak of the moves over the summer but recently have been about 3 or 4 days to come back but still endlessly patient and helpful to get things sorted (I'm anticipating moving my recently moved, september hotels!)

22 Jan 21, 03:57 PM	#1
	22 Jan 21, 03:57 PM shabbadoof Excited about Disney
shabbadoof Excited about Disney Join Date: Sep 15	Emailing hoteladmin at attractiontickets Hi all Has anyone sent them an email recently about moving your holiday and if so how long did it take to get a reply? i sent them an email the other morning but so far I've not had anything back.. Just wondering of others recent experience.

25 Jan 21, 12:47 PM	#5
	25 Jan 21, 12:47 PM Guest Guest
Guest Guest	The patience they've had with me is unbelieveable. Hotel moves, ticket moves, ticket credits etc. I found that they were a little slower at the peak of the moves over the summer but recently have been about 3 or 4 days to come back but still endlessly patient and helpful to get things sorted (I'm anticipating moving my recently moved, september hotels!)