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Guest Services Site Questions, a tech query or just want to test something. |
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17 Sep 18, 11:12 AM |
#1
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Excited about Disney
Join Date: Aug 12
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My Disney experience app down?
Anyone else having issues? Mine is currently showing a reservation I deleted ages ago and not showing our BOG lunch booking either. Should I call up?!
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17 Sep 18, 11:17 AM |
#2
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Excited about Disney
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17 Sep 18, 11:18 AM |
#3
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Thread Starter
Excited about Disney
Join Date: Aug 12
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Also showing the same on the website?! Making me super stressed haha! When I try to cancel whispering canyon again it shows as an error so I'm hoping it just their end
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17 Sep 18, 12:00 PM |
#4
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VIP Dibber
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No don’t phone, you’ll only waste an hour on the phone. MDE is going through some “issues”. It seems to be taking some time to sort.
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17 Sep 18, 12:04 PM |
#5
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Imagineer
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They have been having major problems with MDE for about a week now. My app pops up with a message every time I open it to tell me. Across the various forums there are a number of threads on it so I wouldn't worry, it will all sort itself out in the end it's just taking them longer than usual.
On all of the usual forums/facebook pages it says that current call volume times are over an hour so I wouldn't bother calling as all they will tell you is that they are having issues
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Lucy WDW - 1994, 2001, 2014, 2016, 2017 DLP - 1997, 2008, 2014, 2015, 2016 "The Superfan & The Skeptic" - Trip Report Index Here |
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17 Sep 18, 01:27 PM |
#6
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Thread Starter
Excited about Disney
Join Date: Aug 12
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I couldn't resist and I phoned. Got thru straight away and she confirmed all reservations are fine, the app is experiencing issues but all my bookings are as they should be. I should trust what you guys say more 🤗
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17 Sep 18, 02:32 PM |
#7
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slightly serious Dibber
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All good today, got my reservation linked and Fastpass+ all sorted
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17 Sep 18, 02:44 PM |
#8
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Imagineer
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Magic bands disappeared from site
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17 Sep 18, 03:10 PM |
#9
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Very Serious Dibber
Join Date: Mar 06
Location: Birmingham
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all ok for the rest of my family but my mnsshp and park tick has disappeared
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11/2001 (Embassy vacation resort LBV) 6/2005 (southern dunes villa), 05/2007 (Sandy Ridge villa), 12/2008 (Bass Lakes villa), 12/ 2011 (Lake Wilson villa), 7/2014 (Regal Palms), 8/2016 (Sandy Ridge villa), 9/2018 (Lake Davenport Villa), 9/2019 (Sandy Ridge Villa) |
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17 Sep 18, 06:38 PM |
#10
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Imagineer
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I’m afraid there is very little pixie dust with the MDE. at the moment.
I’d rather it went down than all this one day it works then it doesn’t. Just take it down and fix the flipping thing |
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