Notices
Guest Services Site Questions, a tech query or just want to test something.

Reply
 
Thread Tools Search this Thread Display Modes
Old 17 Sep 18, 11:12 AM  
Link to this Post
#1
jonesy_86
Excited about Disney
 
Join Date: Aug 12
Mobile My Disney experience app down?

Anyone else having issues? Mine is currently showing a reservation I deleted ages ago and not showing our BOG lunch booking either. Should I call up?!
jonesy_86 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 11:17 AM  
Link to this Post
#2
burbs
Excited about Disney
 
burbs's Avatar
 
Join Date: Aug 06
Mobile

Originally Posted by jonesy_86 View Post
Anyone else having issues? Mine is currently showing a reservation I deleted ages ago and not showing our BOG lunch booking either. Should I call up?!
Always does it and more often recently. It tends to sort itself out
burbs is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 11:18 AM  
Link to this Post
#3
jonesy_86
Thread Starter
Excited about Disney
 
Join Date: Aug 12
Mobile

Also showing the same on the website?! Making me super stressed haha! When I try to cancel whispering canyon again it shows as an error so I'm hoping it just their end
jonesy_86 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 12:00 PM  
Link to this Post
#4
sha9
VIP Dibber
 
sha9's Avatar
 
Join Date: Sep 08

sha9's Reviews
Hotel Reviews: 5
Restaurant Reviews: 1
Mobile

No don’t phone, you’ll only waste an hour on the phone. MDE is going through some “issues”. It seems to be taking some time to sort.
__________________
Lisa



Trip Report Index
sha9 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 12:04 PM  
Link to this Post
#5
Lucyjane45xxx
Imagineer
 
Lucyjane45xxx's Avatar
 
Join Date: Dec 13
They have been having major problems with MDE for about a week now. My app pops up with a message every time I open it to tell me. Across the various forums there are a number of threads on it so I wouldn't worry, it will all sort itself out in the end it's just taking them longer than usual.

On all of the usual forums/facebook pages it says that current call volume times are over an hour so I wouldn't bother calling as all they will tell you is that they are having issues
__________________
Lucy
WDW - 1994, 2001, 2014, 2016, 2017
DLP - 1997, 2008, 2014, 2015, 2016
"The Superfan & The Skeptic" - Trip Report Index Here
Lucyjane45xxx is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 01:27 PM  
Link to this Post
#6
jonesy_86
Thread Starter
Excited about Disney
 
Join Date: Aug 12
Mobile

I couldn't resist and I phoned. Got thru straight away and she confirmed all reservations are fine, the app is experiencing issues but all my bookings are as they should be. I should trust what you guys say more 🤗
jonesy_86 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 02:32 PM  
Link to this Post
#7
monkeehanger
slightly serious Dibber
 
monkeehanger's Avatar
 
Join Date: Sep 03

monkeehanger's Reviews
Hotel Reviews: 3
All good today, got my reservation linked and Fastpass+ all sorted
monkeehanger is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 02:44 PM  
Link to this Post
#8
Tinkerbell
Imagineer
 
Tinkerbell's Avatar
 
Join Date: Apr 02
Location: Somewhere in Spain

Tinkerbell's Reviews
Hotel Reviews: 1
Restaurant Reviews: 1
Magic bands disappeared from site
Tinkerbell is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 03:10 PM  
Link to this Post
#9
simker
Very Serious Dibber
 
Join Date: Mar 06
Location: Birmingham
all ok for the rest of my family but my mnsshp and park tick has disappeared
__________________
11/2001 (Embassy vacation resort LBV) 6/2005 (southern dunes villa), 05/2007 (Sandy Ridge villa), 12/2008 (Bass Lakes villa), 12/ 2011 (Lake Wilson villa), 7/2014 (Regal Palms), 8/2016 (Sandy Ridge villa), 9/2018 (Lake Davenport Villa), 9/2019 (Sandy Ridge Villa)

simker is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Sep 18, 06:38 PM  
Link to this Post
#10
Tinkerbell
Imagineer
 
Tinkerbell's Avatar
 
Join Date: Apr 02
Location: Somewhere in Spain

Tinkerbell's Reviews
Hotel Reviews: 1
Restaurant Reviews: 1
I’m afraid there is very little pixie dust with the MDE. at the moment.

I’d rather it went down than all this one day it works then it doesn’t. Just take it down and fix the flipping thing
Tinkerbell is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply


Forum Jump


All times are GMT +1. The time now is 12:17 AM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2156
CaxtonFX  $1.2056
Covent Garden FX  $1.2163
FAIRFX  $1.2181
John Lewis  $1.2194
M&S  $1.1983
Post Office  $1.1961
Sainsburys  $1.2125
TESCO  $1.2196
Travelex  $1.2155
Updated: 00:00 20/04/2024
Euro Rates
ASDA  €1.1406
CaxtonFX  €1.1304
Covent Garden FX  €1.1522
FAIRFX  €1.1434
John Lewis  €1.1458
M&S  €1.1267
Post Office  €1.1248
Sainsburys  €1.1382
TESCO  €1.1429
Travelex  €1.1427
Updated: 00:00 20/04/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X