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Old 18 Mar 19, 02:30 PM  
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hallamdisneyfan
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Join Date: Apr 18
Location: Sheffield, England
Room Requests at OKW

Hi - we are booked to stay in a 2-bed "villa" at OKW from 17th July, check out 27th July.
I have put in a room request to have a top floor in any building from 30 to 44 as we would prefer an extra door to the bathroom.

How likely is that that we will get what we requested?

I do know that they don't guarantee room requests, but hoping some people will avoid the top floor due to stairs issue, and some will want to be closer to Hospitality House.

Someone asked something similar on another forum and another poster - known for being cynical - posted that CMs don't really care and just tap meaningless stuff on a keyboard before refusing your request, which contrasts with other stuff I've heard about CM behaviour.
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Old 19 Mar 19, 04:57 PM  
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TartanTink
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Hi,
We have stayed at OKW 6 or 7 times and have always got our requests, we have done a few through Touring plans, we have always requested Turtle pond area the same as you but ground floor and have always been successful
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Old 19 Mar 19, 05:02 PM  
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Kat11
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We got the exact room (2bedroom villa) we requested. We did it through touring plans and our TC. I was so chuffed!

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DLP: Hotel New York-2008 & Hotel Cheyenne-2013
WDW: Villa - April 2011 & Villa - April 2014
WDW: Onsite: OKW! - October 2016 & 2018
WDW: Onsite: HRH/POFQ - October 2019
WDW: Partner Hotel: Hilton LBV @ DS & RPR - April 2022
DLC: LA - San Fran inc: DLC & Universal - Aug/Sept 2023
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Old 20 Mar 19, 08:38 PM  
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hallamdisneyfan
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Thank you both, fingers crossed then that we get what we requested - but it won't be a big problem if we don't - the whole resort looks amazing.
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Old 20 Mar 19, 10:29 PM  
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scoobydooby
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My room allocation at OKW could not have been more different than that which I requested. If they’ve got what you want available you will get it. If they haven’t you won’t. I’m not sure why people think there is more or less science to it than this! I’ve made 10 room requests. I’ve had one upgrade. One exact request. Two close. 6 not close apart from being the category of room I booked. Which is fine as well as that’s what I paid for. It’s a manage your expectations type of thing.
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Old 23 Mar 19, 12:35 PM  
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OP Pixie Dust
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We have got the building we have requested all three times, as I don’t have access to a fax I do write a letter before each stay and post. Only issue we had was we had a bug problem in one room so we had to move right the other side the resort in the middle the night but we were given an upgrade on the room
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