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Old 26 Jun 19, 04:41 AM  
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#11
Florida_Bear
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Originally Posted by BerkshireBugsy View Post
Have you still got the same problem today?

I'm trying to eliminate network issues
Thanks, yes still got the same problem...
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Old 26 Jun 19, 06:58 AM  
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#12
sieborg
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I had a similar problem full signal but nothing, no calls, internet.
A friend told me to hold in on/off button and round fingerprint button simultaneously until the phone reboots. Mine worked after that.
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Old 26 Jun 19, 11:58 AM  
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#13
Florida_Bear
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Ok, so after testing for day and a half I have found if I turn off 4G and just use 3G it’s fine? Strange as I could use 4g fine before?
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Old 26 Jun 19, 12:12 PM  
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#14
BucksBugsy
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Originally Posted by Florida_Bear View Post
Ok, so after testing for day and a half I have found if I turn off 4G and just use 3G it’s fine? Strange as I could use 4g fine before?
Have you checked the network status for 4g in your area ?
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Old 26 Jun 19, 12:32 PM  
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Are you inside or outside when it happens?
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Old 26 Jun 19, 09:41 PM  
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#16
Florida_Bear
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Originally Posted by BerkshireBugsy View Post
Have you checked the network status for 4g in your area ?
Thanks I can be anywhere when this happens, wherever I get a 4g signal I get this problem.
Thanks
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Old 26 Jun 19, 09:41 PM  
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#17
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Originally Posted by claireyfairy8 View Post
Are you inside or outside when it happens?
Thanks, either...
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Old 26 Jun 19, 09:45 PM  
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It could be a faulty sim have you tried someone else’s sim
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Old 27 Jun 19, 06:50 AM  
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#19
malt1977
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Originally Posted by keith1973 View Post
It could be a faulty sim have you tried someone else’s sim
This was my line of thought too. OP, ask your provider to provision a new SIM (your number won’t change) and see if this helps...SIMs can become faulty.
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Old 27 Jun 19, 08:37 AM  
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#20
Florida_Bear
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Originally Posted by keith1973 View Post
It could be a faulty sim have you tried someone else’s sim
Thanks hadn’t thought of that one.
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