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Old 30 Nov 20, 01:38 PM  
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#1
Feebee2
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Do you check your bills?

We've had issues with BT both for home and business. They keep charging us for things never requested.
This morning they have refunded £80 as they were charging us twice for call plans. With the business account ridiculous charges for "security" never requested.
It's all time and effort and it can't just be us!
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Old 30 Nov 20, 02:21 PM  
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Pumpkin Pie
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Yes I do but never used to. I have also been charged extra with BT in the past. I also scan my receipts on leaving supermarkets - I have lost count of the times I have been charged wrongly. It’s usually on offers that they advertise and then don’t apply it. I was overcharged just last week by M&S for wine which should have been free in the dine in deal but wasn’t. When I went back I was told it was probably because it was a new wine they had not offered before and I dread to think how many people across the country were wrongly charged.

Edited at 02:34 PM.
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Old 30 Nov 20, 02:26 PM  
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Scaramouche
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Always. Even before we were in financial difficulty. I know where every penny is.
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Old 30 Nov 20, 02:31 PM  
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megaflyer
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Always and challenge often - even for a pound or 2 as many a mickle makes a muckle my Scottish Grannie would say and I remember it well. Even last month I challenged my Sky bill as I didnt have internet for a nearly 24hrs got a refund pus 2X£5 off next bill as they blamed BT Openreach and I reminded them, firmly but polity, my contract was with Sky not BT so they should claim form them.
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Old 30 Nov 20, 02:37 PM  
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cartoonp
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Yes all the time
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Old 30 Nov 20, 02:55 PM  
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sky13
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For things like phone bills - I don't bother checking as long as the amount is what I expect it to be as it is usually the exact same amount every month. If it is higher/lower then I will check for specifics as to why so.

For credit card bills I tend to just scan them to make sure there hasn't been anything unexpected on it. My bank sends me a text every time my card gets charged so I usually have already checked the charges at point of purchase, checking the bill itself is just to make sure nothing strange is going on.
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Old 30 Nov 20, 02:57 PM  
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ClaireNJ
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Originally Posted by Scaramouche View Post
Always. Even before we were in financial difficulty. I know where every penny is.
Me too, my kids think I’m crazy that I still get a receipt for things if I pay contactless, but I come straight home & write in my Account Book, what if there’s a discrepancy, at least I have the proof
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Old 30 Nov 20, 03:05 PM  
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mick
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Originally Posted by ClaireNJ View Post
Me too, my kids think I’m crazy that I still get a receipt for things if I pay contactless, but I come straight home & write in my Account Book, what if there’s a discrepancy, at least I have the proof
Exactly like us. Firstly as proof that we didn't nick it and secondly, as you do, to log it in our accounting software.

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Old 30 Nov 20, 03:21 PM  
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Mr Tom Morrow
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I check every bill and every receipt.

Plus I check my Online Banking and Credit Card Accounts every morning to ensure I haven't been robbed.

I keep Excel lists of expenditure. Thats how I know how much I spent and on what.
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Old 30 Nov 20, 03:28 PM  
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Scaramouche
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Originally Posted by Mr Tom Morrow View Post
I check every bill and every receipt.

Plus I check my Online Banking and Credit Card Accounts every morning to ensure I haven't been robbed.

I keep Excel lists of expenditure. Thats how I know how much I spent and on what.
This is me as well. Spreadsheets for everything.
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