|
Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
|
Thread Tools | Search this Thread | Display Modes |
23 Nov 20, 11:01 AM |
#1
|
|
VIP Dibber
|
Virgin cancellation update
Hi
Just some info if some find it useful We had booked flights with vrigin Man to MCO 13th December I had then booked the hotel with virgin holidays separately. I was worried if our flight got cancelled I might struggle getting the refund for the hotel, as technically it was separate . Both bookings paid in full. I got an email cancelling the flight on Thursday , but nothing about the hotel. I called Virgin Atlantic yesterday morning , after being on hold for 50 mins - the refund was processed no problem. I then called irgin holidays this morning about the hotel.. with a feeling of dread! I was on hold 5 mins, explained the situation.. she checked her end and said yes.. we are cancelling all up to 14th at the moment anyway... refund processed told 2 weeks max. have to say I am very pleased! on top of this, we had bought and paid for Disney tickets, we got an email from them saying as water parks closed we could get a refund.. email sent, 24 hours later money refunded and back in bank. very happy ! and hope the above info might be useful to some I have found calling these people is best done first thing in a morning |
|
|
23 Nov 20, 12:05 PM |
#2
|
|
Imagineer
|
I paid my virgin hotel in full separate from my flights , they said I would have my refund in 30 days( That was 9th October)
I’m still waiting , chased them up on fri 13th November , they said 7 working days, they have til Wednesday to refund me. I may have to go down the route of claiming on my clarity card. BA flight deposit was refunded within days!
__________________
Trip number 10 in October 2018 |
|
|
26 Nov 20, 08:14 AM |
#3
|
Excited about Disney
Join Date: Jan 20
|
My Orlando holiday for December 19th is officially cancelled on my VH account now.
Next task, get refund. Edited at 08:20 AM. |
26 Nov 20, 09:50 AM |
#4
|
Getting to know the DIBB
Join Date: Aug 18
|
Mine for the 19th also.
|
26 Nov 20, 06:07 PM |
#5
|
|
VIP Dibber
|
Thats useful to know - my 19th December flight MAN-MCO is still showing as scheduled. We've booked with VA rather than VH as it's reward seats.
__________________
Aug 23 RPR Oct 22 ES Dockside RPR / Apr 2022 PBH POFQ Aug 21 Disney Magic / Aug 19 Pop BCV HRH Bakers Cay Aug 18 Pop RPR Playa Largo / Aug 17 Pop Solterra RPR Playa Largo Atlanta Aug 16 AoA RPR Windsor Hills Hyatt@Coconut Point Hilton@Key Largo Atlanta Aug 15 Mondrian@Miami Hilton@Key Largo Legacy Park & Atlanta Aug 14 Watersong PBH & Andaz@NYC / Apr 13 Hyatt@Clearwater & Floridays Dec 11 Floridays & RPR / Dec 10 LBV Palace & RPR / Jun 08 Hilton@WDW & RPR |
|
|
26 Nov 20, 07:51 PM |
#6
|
Excited about Disney
Join Date: Jan 20
|
|
26 Nov 20, 08:30 PM |
#7
|
|
Imagineer
Join Date: Jun 16
Location: God's Own Country
|
Thanks Nostradamus.
On the phone app mine (17 Dec) was still showing as on. It wasn’t until I went on the website I saw it was cancelled. You have to scroll down to see the refund button which I’ve duly pressed. Great shame but there we go. Also cancelled my suite booking at Dolphin which I’d booked when cancelling my Boardwalk DVC stay so I could bank my points. Let’s now see how quickly Virgin refund.
__________________
Edited at 08:31 PM. |
|
|
26 Nov 20, 08:36 PM |
#8
|
|
VIP Dibber
|
We also had an email from Disney offering a refund on our tickets.
I sent an email last Friday and money was in my account on Monday
__________________
|
|
|
26 Nov 20, 09:06 PM |
#9
|
Excited about Disney
Join Date: Jan 20
|
|
27 Nov 20, 11:07 AM |
#10
|
|
Imagineer
|
I’m still awaiting my refund despite promises from virgin.( they’ve had the money since august)
I have now claimed thru my credit card
__________________
Trip number 10 in October 2018 |
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |