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Tickets Theme Park Ticket questions and advice |
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25 Jul 20, 07:56 PM |
#41
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VIP Dibber
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Great result. I’ve been really impressed with their customer service.
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Rescuers Reports Lots of food and trip reports |
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26 Jul 20, 10:24 AM |
#42
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VIP Dibber
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I’ve just got around to emailing universal about our seasonal annual passes.
They have cancelled our passes and offered us 6 months of passes starting whenever we activate them. So can use in 2022 if we don’t get to go next year. Very happy with that! Kat
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DLP: Hotel New York-2008 & Hotel Cheyenne-2013 WDW: Villa - April 2011 & Villa - April 2014 WDW: Onsite: OKW! - October 2016 & 2018 WDW: Onsite: HRH/POFQ - October 2019 WDW: Partner Hotel: Hilton LBV @ DS & RPR - April 2022 DLC: LA - San Fran inc: DLC & Universal - Aug/Sept 2023 |
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27 Jul 20, 07:45 PM |
#43
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Imagineer
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Another update from us. We had originally been offered replacement park tickets. I emailed them again after others had.
Anyway universal have now expired our passes and we have a code to reactive them for 3 months (that was how long we had left on them before the closure) whenever we can. Amazing service once again from universal and one very happy person here. Hopefully it won’t be too long before we get to use them! |
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28 Jul 20, 07:23 AM |
#44
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Surfing at Typhoon Lagoon
Join Date: Jul 18
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We also had our passes cancelled and issued with a 1 month pass code to be used when we can go again!
Excellent work UO just wish Disney would offer something similar. |
28 Jul 20, 08:04 PM |
#45
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Imagineer
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Another update. Got back in touch and asked if I could have a longer extension to my annual passes as I will hopefully be visiting in May and September next year. They've now offered me a 5 month to use whenever I go back. Outstanding.
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Janette Dreamy Corner June 23, Potter’s Villa May 22, Shamu Villa Sep 22,AKL, HRH Lakeside Haven Sep 19, Lakeside Haven RPR May 19. White Blossom & Viburnum Villa Aug 18. SSR, Aurora Villa May 18. Kidani, RPR Champion Florida Villa 17, Staybridge Suites, White Blossom & Owens Villa 16 OKW, Champion Florida Villa & RPR 16, Magic Landings 15, Grand Reserve & HRH 2014, Tuscan Pines 12, Highgrove 09, Legacy Park 07, Indian Point 06 and 05, Florida Pines 04 Graduation Trip 2019 + Trip Report 2018 |
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12 Oct 20, 12:52 PM |
#46
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Trainee Dibber
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Hi, just a quick post to say I emailed Customer Services, and they have offered freezing our two park preferred passes and said we can have five months from the date of reactivation.
More than happy with that, it just means I can use it as leverage on the wife to get another trip in. 😀 Fingers crossed we get there in February.
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Multiple trips since 1991, and EuroDisney just the once! OK, I like Florida. |
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17 Oct 20, 11:22 PM |
#47
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Imagineer
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I renewed my annual pass back in June as was convinced I would be able to go in November, well yesterday my flight with BA was cancelled, I have another trip booked for March so fingers crossed for that ,
so gonna call guest services and see if they can do something for me - no harm in asking the question |
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