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Car Hire & Transportation Discuss the best way of getting around Florida.

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Old 21 Jul 19, 06:17 PM  
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Originally Posted by Mole83 View Post
We land at 15.10, and leave at 19.55 to be exact. So ideally we want to drop the car off at 16.55 ish when we leave. So on that basis we will need to wait to leave the parking garage an hour and 45 minutes after landing, is that correct? And what happens if we drop it off later than our pick up time?
So with a combination of Tom and my answers we might be getting there but it's still very important to know if you've done OLCI so that you can skip the counter.

Having arrived in MCO about 18 times since 2008 (when we stopped flying into SFB) and Tom maybe a hundred we know that it can take anything between 15 minutes to 2 hours to get through immigration. Let's take an arbitrary average of 1 hour so if you've done OLCI you could be sitting in a car of your choice in either garage A or B by say 16.15. Please note what Tom says and Alamo won't care when you pick it up. You need to get it back by 16.55 and, as Tom says, Virgin and Alamo have a deal of 2 hours grace anyway.

If you haven't done OLCI and need to visit the VH desk over on side A or queue for an hour at the Alamo terminal desk then you get to the car even later.

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Old 21 Jul 19, 06:21 PM  
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I've just done OLCI, which made me realise the times. So will be in the garage ASAP.
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Old 21 Jul 19, 06:23 PM  
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Originally Posted by Mole83 View Post
We land at 15.10, and leave at 19.55 to be exact. So ideally we want to drop the car off at 16.55 ish when we leave. So on that basis we will need to wait to leave the parking garage an hour and 45 minutes after landing, is that correct? And what happens if we drop it off later than our pick up time? For instance drive out the garage at 16.00 but drop it off at 16.55, is that an extra days charge?
Focus on Micks post above this. I assume you are going to the Virgin Holidays hut in garage A for your documents as all VH customers have to. Don't hang around, go straight there, get your docs and the free water. Tell them you want to invoke the 2 hour bring back late rule. It's all on their website.


Grace Period

Alamo will give you a 2-hour Grace period to return your car in case you are stuck in traffic etc. For example, if you are due to return the car at 1800 and return the car at 1930 you will not be charged any extra fees.
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Old 21 Jul 19, 06:24 PM  
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Virgin have just sent an update email to say collection and drop off is now 17.10 for both pick up and drop off but this is on my Alamo OLCI email...
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Old 21 Jul 19, 06:25 PM  
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Originally Posted by Mole83 View Post
I've just done OLCI, which made me realise the times. So will be in the garage ASAP.
Bar code after doing OLCI (some say Alamo voucher as well but bar code replicates all the info), D/L and a CC (or compliant debit card) is all you need.

Garage A or B doesn't matter unless you have to go to the VH desk on side A to collect anything


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Old 21 Jul 19, 06:26 PM  
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Thanks for your help, if I've got a 2 hour grace we should be fine to drop it off.
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Old 21 Jul 19, 06:27 PM  
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Originally Posted by mick View Post
Bar code after doing OLCI (some say Alamo voucher as well but bar code replicates all the info), D/L and a CC (or compliant debit card) is all you need.

Garage A or B doesn't matter unless you have to go to the VH desk on side A to collect anything


Mick
Email says to go direct to car park A
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Old 21 Jul 19, 06:31 PM  
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Originally Posted by Mole83 View Post
Email says to go direct to car park A
Side A is where the 'Pit Stop' is located and all the VH staff. You must go to the Pit Stop (little hut in garage A) as a VH customer. They will sort you out.
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Old 21 Jul 19, 06:33 PM  
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Thanks. You've both put our nerves at ease
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Old 21 Jul 19, 08:38 PM  
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We were due to return our Alamo car on Thursday. We had a text from Virgin saying flight delayed by 2 hours. I quickly emailed Andy at DFCH to ask if we had any leeway on a later return than was "booked". His response was that we had 29 minutes over the time we exited the car park, so basically the booking was return at 4pm. We actually left the car park at 5.25 on arrival, so we needed to return at 5.54.
On another note, I'm sure everyone gets a bit bored with hearing this next bit, but hats off to Andy at DFCH. We had a minor issue (confusion at the exit barrier) and he put me straight on what to do, and if there was an issue (there was not) he'd sort it out. Top man I'll be back (already checking prices for next year).
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