|
Car Hire & Transportation Discuss the best way of getting around Florida. |
|
Thread Tools | Search this Thread | Display Modes |
29 Aug 16, 04:05 PM |
#1
|
|
New Poster (5)
|
Uber warning - water parks
We are in Orlando at the moment, using Ubers all the time and up until now we've loved the ease of it. Yesterday we ordered an uber from Typhoon Lagoon and when we got in, our driver was a little bit concerned that we might still be damp, so we sat on our towels (although we were dressed in dry clothes). Later that night we noticed that on top of our fare we had been charged $80 for cleaning! This charge is designated by uber for vomit or significant food or beverage spill! When we had looked at the seats on leaving the car, no wet patches were visible. Needless to say, we are contesting this charge and believe our driver was looking for an opportunity to make some more $$. Has anyone else had experience of this?
|
|
|
29 Aug 16, 04:13 PM |
#2
|
|
Getting Excited
|
Oh no that's awful, I hope you get it sorted, I'm interested to see if anyone else has had probs as we were thinking of using them.
|
|
|
29 Aug 16, 06:05 PM |
#3
|
|
Imagineer
|
I am abit confused. Why did you sit on the towels if you were wearing dry clothes instead of swimsuits? Were the towels damp or sandy? I know ours tend to be quite wet when we leave a waterpark.
Seems strange the driver would risk his ratings if there wasn't any reason he couldn't pick up another fare straight away.
__________________
Donna |
|
|
29 Aug 16, 06:09 PM |
#4
|
|
Dibbing with Tink
|
We had no problems when we were picked up from Blizzard Beach or Aquatica - our drivers didn't even ask the question about whether we were dry.
__________________
Ems 🎢🎡🎠 Complete | Huxwolds (et Lola) En Tournee - DLP Feb 24 WIP | Huxwolds New York New York (June 24) - Pre Trippie Previous Trips | The Huxwolds Vacations - All Our Trippies In One Place |
|
|
29 Aug 16, 06:29 PM |
#5
|
|
Thread Starter
New Poster (5)
|
We had barely used our towels as the sun was so hot - we used them to assure the driver! We have had no problems with drivers when picked up from other waterparks or when we have been caught in the rain! Our experience with uber has been amazing other than this one very annoying experience.
|
|
|
29 Aug 16, 07:27 PM |
#6
|
|
Imagineer
|
Hopefully you will be able to get the charge removed quickly then.
__________________
Donna |
|
|
31 Aug 16, 03:12 PM |
#7
|
|
Excited about Disney
|
hope you keep us informed how you get on with them,
__________________
tomjoe |
|
|
31 Aug 16, 03:23 PM |
#8
|
Imagineer
|
I have found Uber customer service reaqlly good in the past. Did you rate the driver, if not maybe now is a good time to give him 1*!
__________________
Disney CM in 2001-2002 - Happy Days |
1 Sep 16, 08:48 AM |
#9
|
|
Excited about Disney
Join Date: Jun 16
|
Apart from this situation which hopefully you get sorted quickly, it's reassuring to see that you have used Uber all the time and it's been good for you. We are staying in a villa for 2018 but won't be hiring a car and have been slightly concerned about transport.
|
|
|
1 Sep 16, 09:02 AM |
#10
|
|
Imagineer
Join Date: Nov 14
|
We didn't have this last year when leaving the waterparks. Sounds like you said, the driver is out to make some extra dollars! If you haven't already then make sure you rate him. We had one crazy driver who was speeding round corners on two wheels and rated him 1 star. Within minutes we had an email directly from Uber asking us what had gone wrong so their customer service is great.
__________________
Sept 15 TwoGoTo Orlando - Avanti Resort/Cabana Bay/Wilderness Lodge Sept 16 TwoGoTo Orlando & Miami - Avanti Resort/Grand Beach Hotel Miami Beach Sept 19 TwoGoTo Orlando - Avanti Resort Sept 21 TwoGoTo Aiya Napa - Amarande Hotel Nov 21 TwoGoTo New York - The James New York Nomad Mar 22 TwoGoTo Orlando - Cabana Bay Sept 22 TwoGoTo Orlando - Sapphire Falls Nov 22 TwoGoTo Rome - 9Hotel Cesari July 23 TwoGoTo Kos - Mitsis Summer Palace Sept 23 TwoGoTo Orlando - Sapphire Falls |
|
|
Thread Tools | Search this Thread |
Display Modes | |
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |