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Old 28 Apr 19, 11:48 AM  
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#1
PrinceEric
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Join Date: Apr 18
Location: Essex, UK
Mobile QUIDCO- failed to track

Hey, so we booked our holiday in the early hours of when free dining went live. Our Quidco is still not showing the purchase as being tracked- has anyone had this?
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Old 28 Apr 19, 11:51 AM  
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#2
Devojcica25
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Join Date: Jan 15
We are exactly the same I have raised the claim yesterday with them. Hopefully it will help. Haven’t had any response yet.
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Old 28 Apr 19, 11:52 AM  
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Samski
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Location: Birmingham
If it has been more than 24 hours since your purchase you need to submit a manual claim by going to: quidco/new-enquiry/ Quidco will then have to chase it for you.
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Old 28 Apr 19, 11:55 AM  
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florida girl
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I still have an on going claim with Disney 12 months after the purchase through Quidco. Not holding out much hope now.
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Old 28 Apr 19, 01:51 PM  
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Disney Jo
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Mobile

We are the same, went through Quidco and still not showing. I’ve opened a claim but no news yet x
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Old 28 Apr 19, 03:37 PM  
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#6
jane2211
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Join Date: Sep 11
Mobile

I’ve had a claim in since last year from Disney too x
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Old 5 May 19, 03:05 PM  
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Sarah84
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my last 2 bookings never tracked and had to put a claim in
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Old 5 May 19, 04:40 PM  
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#8
fizzypop
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Strangely though, I had an email from Quidco saying this month I have 1 tracked purchase and my favourite place to purchase is Disney. I hardly ever use Quidco, I prefer Topcashback but only used them as they were offering a higher percentage, I haven’t used them for a year. Somewhere then my Quidco has tracked ...
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Old 28 May 19, 09:34 PM  
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#9
Devojcica25
Stuck in the Tower of Terror
 
Join Date: Jan 15
Mobile

any update on Quidco? My claim is still open but no movement and it’s not showing as tracked
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Old 28 May 19, 11:15 PM  
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Bobbins
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Originally Posted by Devojcica25 View Post
any update on Quidco? My claim is still open but no movement and it’s not showing as tracked
Our trip this summer, booked last year, never tracked, and the claim status has remained unchanged since I logged it - I think it just says awaiting further information.

I queried them by email the other day and they replied to say nothing will change until after our stay.

I hope it gets paid - I made 3 room bookings so it's s few hundred quid!
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